Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
I can only speak on a few things as I have not been into the dealership yet but all things look promising. The business manager, can't remember his name, took it upon himself to answer a few questions I had concerning a car, and got them answer with 10 minuets.
We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
This is the best dealership I have been to. The sales process was fast and easy. They helped me find exactly what i was searching for. Will be back in a few years to trade in for a newer model. Robbie was great, really went out of his way to help me out. Jessie made the deal great and Dana made sure my vehicle was covered.
Carolann went over and beyond her job to help me and my husband find a car. We had to wait a week to put money down and she called me everyday just to say the car was still there! She is also very nice and approachable. Anyone looking to buy a car go to Carolann!
I recently shopped for a new Jeep Grand Cherokee, and stopped by the Jeep store on Chatham Parkway in Savannah. Wow! what a beautiful store! they had a great selection and my sales person, Tavares was fantastic! Everything was very transparent, and the managers were interested in listening to what I wanted to accomplish. I would highly recommend Tavares, and the Jeep Chrysler Dodge Ram store on Chatham Parkway for your next vehicle!
As soon as I walked in the door I was greeted. I told them why I was there and asked what they currently had in stock that met my needs. Very helpful, knowledgeable and fun to work with during the process. You can tell they really care. I will definately do business with them again.
I found a vehicle on cars.com that was on this dealer's lot. The listing was extremely thorough and honest, which helped me decide to make the trip to look at and drive the truck. John made sure I knew he was onsite to help if needed, but otherwise left me to look the truck over in peace. No pressure at all. The actual purchase was quick and easy. We found a few problems with the vehicle that I truly believe the dealer did not know about and John has already made efforts to help with that. Meredith has been in contact regarding title and registration. Service after sale A+. Would use Kellers for my next used car purchase.
Nicky Jarrell-service advisor is a pleasure to deal with. Always seems like she really cares and takes the time to explain what’s wrong and what it’s going to take remedy the problem. Very polite and seems like she really cares. I’m buying a new Nissan shortly from this dealer and she is the reason why.
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