Did a great job for what i brought my car there for. Took a little longer than expected though. Great service in the back, helpful. While I was in the waiting area I did hear a few people complaining about how long it took for their vehicles to be done. For me, time really isn't a priority, the priority for to me is the quality of what they did for me.
I purchased a used enclave-----Soon after I started getting different sensors-with check engine light on---they were great at getting it in and checking it out---it ended up needing a different engine and timing chains---watertown ford covered everything except the timing chains---they were great to work with through all of this---great bunch of people
The only downfall I have, was that the last 3 times I have taken my car in to get it fixed, they never had the parts on hand and I always have to leave my car there for two plus days for them to order parts.
Watertown Ford got me right in and fixed my tire that had a screw in it. I have been disappointed with the factory tires on my Ford F150--low tire pressure light comes on way too frequently in my opinion.
My 20,000 mile servicing went smoothly and efficiently.
The "treats" in the waiting area are also appreciated. :-)
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