The experience was great. Called about the car and asked for what the bottom line would be out the door. Got a great car for a great price. The buying process was very easy. No hassle. No fuss. The staff was great - very friendly, very helpful. I definitely would recommend my friends and family to purchase a vehicle from BMW of Visalia.
This experience has been so awesome the customer service is what kept us coming back. Thanks to Eddie Rico we drove off the lot with a nice BMW. He definitely made it happen. He was so patient, informative, and just really nice gentlemen over all. I highly recommend him if you ever need to buy a vehicle. Along with BMW of Visalia. They will work with you and meet your needs!!
Seven years ago I came into Clovis VW and traded in a worn out BMW for a brand new Pass at.The lease deal was great and I have continued to lease new VWs and drive anew vehicle every two or three years. Great fuel mileage, fun to drive, and easy to take of, not to mention low monthly lease payments. Next car will definitely TDI VW. Thanks for making it easy.
Recently purchased a used X5 with much help from the great sales team at BMW of Fresno. Outstanding experience as Radford P is extremely knowledgeable and helpful in the process of weighing options. He provides much information to work with to find the prefect car.
Fresno Audi went above and beyond in making sure I was satisfied with their service. The associate was attentive and made it a point to see that I was content with their service and to see that my concerns were taken care of.
I recently took my Acura TLX into Fresno Acura for its first service. It was a very pleasant experience. I called ahead and arranged to drop the car off in the late morning. I walked to a nearby restaurant and the car was ready by the time I finished my lunch. Everything about the experience was good. I plan to continue using Fresno Acura for all of my car maintenance needs.
I loved working with George Galicia. He was so professional and answered all our questions. The whole experience was wonderful. The staff are very friendly and they didn't pressure us one bit. That is my biggest turn off. I will recommend this dealership to all my friends and family. Thank you so much. But most of all I love the SUV that we purchased for Fresno Lexus.
Great experience that you don’t find at other stores. Sales staff and manager onsite were just great. Highly recommend. When I arrived the car was already pulled and detailed waiting for me to finish the paperwork and drive home.
In July I was lucky enough to purchase my very first BMW!
I had stopped by the dealership at the end of June to check out the new models. First, upon entering I will say that the showroom is bright, spacious and beautiful. Although the showroom was busy, I was greeted with a smile by the BMW Genius and was told that someone would be with me as soon as they could. Then, enter Eddie.
My experience with Eddie was the best experience I have ever had at a car dealership. He was friendly, personable, thorough and kind, I instantly felt at ease with him (which is usually not the case while shopping for luxury items.) Even though the showroom was bustling with people, he spent more than enough time with me. I had left knowing that I would be back in a few months to pick up my new car. I received a follow up afterwards and it wasn't one of those annoying sales-ey followups.
Upon delivery, everything was seamless. Once again, my meeting with Eddie was wonderful. All of my paperwork was done within a few minutes and then he brought me to my car.
I drove away with a big smile on my face! He followed up with me the next day to see if I had any more questions or issues and to call him should anything come up.
I highly recommend this BMW Fresno and specifically Eddie. High fives all around!
From the time I saw the poster at the dealership. I knew that I was going to part of something special. Never have I been treated by a Dealership like a Queen. This is based on my buying my past 3 cars. The knowledge and information provided made my transition to a Lexus smoothly. Like I was part of a special family. I always use Dealers' garage to have my car fixed, and I know that Lexi will be in good hands when it is her turn.
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