Randy Taylor was professional and knowledgeable with trailers. My concern was getting a trailer home and my side by side wouldn’t fit. He made arrangements so I could pull the trailer to my home and check the clearance. We knew it would be close, he recommended a beaver tail feature on the trailer allowing a better approach for clearance when loading and unloading. Their staff was great to work with. I felt comfortable with absolutely no pressure! If you are looking I recommend Young Automotive Group!
Rachel worked with us for several hours to make sure we got the truck in the color & with all the features we wanted. She made us feel truly welcomed & at home. No rush, no pressure even when we changed our mind several times. Would highly recommended her if your looking for a new ride.
Debbie the service tech is amazing. I made the appointment online for which the service writer in charge of those was off for the week. Debbie got in, pulled my name up, and got my car in and being worked on right away. The diagnostics took a little longer than expected, but Debbie and the team kept in constant communication with me throughout to let me know what was happening and to help with a shuttle, loaner car, or anything else I may need.
Young Buick GMC was very quick to let us know available times, we had to cancel an appointment and they helped accommodate a better time for us to get in. They were very professional and kind when I dropped my vehicle off as well as timely in getting it done quickly and efficiently.
We really are highly satisfied with the services in the GMC Young dealer. First of all we'd like to say thanks to Jessica Kelley, who was so quickly to answer our quote request and respond our subsequent emails. MIke McGaha took plenty time explaining us about each detail of the GMC-Acaida and created a quick trust and confidence environment, he was so friendly and showed us his desire to serve us. Financial services department was working close to us to satisfy our expectations and they were flexible to arranged our mounthly payment according our needs.
Very professional and courteous- loved my sales person and the finance gal- they were upfront but also very nice with what I wanted to see happen with the transaction. My LR$ is amazing and I wish I would have discovered Rover sooner! Typically I buy BMW's and have had many Lexus' but I am a Rover fan for life. The Moab trip is amazing and the staff knows me by name every time I come in. I've refferred many friends there and will keep doing so!
This was the best buying experience I have ever had. First Anthony Clancy went above and beyond to make our buying process great. He ensured all our questions we answered. He made the negotiation process fair and answered all our concerns. Second, the finance team was efficient in getting a great rate. Last, Anthony took all the time my wife and I wanted to deliver the car. Answering all our questions. This is what customer service is all about.
I was looking for the car from out of state, the staff was very helpful with the request I had before I flew into SLC, once I got there the car was just as described and the buying process was very quick. Will definitely recommend to friends and family
I contacted Ferrari/Maserati of Salt Lake City about a used car listed on Cars.com. Was contacted back by their representative, and we began a back and forth communication about the car I was interested in. I eventually flew from Denver to SLC to view the car, and was handled superbly by the staff.
They keep coming through for me. Second car successfully purchased thanks to Mike Fifield and the team at Ken Garff Mercedes. Expertise. Experience. When youre fighting for a rare vehicle, you need a team like this behind you. They make it happen and Im grateful for the commitment to my success. This would not have happened with anyone other than Mike.
We did not repair anything so we were forced to leave her number so that question is not applicable to us.
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