Came in to replace battery and service rep or supervisor, (not really sure), was very quick and courteous. I was out with only 15 minutes or so. I love how you don???t need to make any appointments for any service.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
Jeffrey from service department was very helpful. He noticed a piece missing from my daughters Honda Accord. Also brought to my attention that the battery was going to die & replaced. It for me under warranty. Also explained the importance to rotate and balance my tires every 20,000 miles. I did a rotation and balance. Wait time was not too long
Excelente servicio y precios. Tienen una gran selección y te tratan como ser humano y no dinero. Eli es una persona honesta que realmente hace lo posible por ayudarte sin xxxxxxxxx. Lo recomiendo a todos. Si quieres un carro de uso por lo menos ven a este dealer antes de comprar para que veas sus selección y servicio al cliente
I highly recommend going to Infiniti Coconut Creek. Jeff Pool and Mark Freeman helped me throughout the entire processs and made it painless and quick.
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