Used cars for sale near Short Pump, VA

Service advisor Thomas Mason is great to work with. He keeps you updated on the timing of the service and very helpful with making recommendations.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

Dennis is firrrre come shop he is HIM Dennis is firrrre come shop he is HIM!!!! Sales staff very understanding and pricing is awesome here!

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

An amazing vehicle. We went with the all wheel drive Reserve II base, with 201A, jet, and dynamic handling packages. Took the price up to a tad below 84K. I love this vehicle! From it lowering itself a few inches when you walk up to it to make it easier to get in, The 30-way adjustable seats, the fantastic ride when you're driving it, and overall appearance of it, awesome! I highly recommend this!

Oh, please, I was able to get in and out in a reasonable time. I will, please with the work they did. and I will come back.

For a car made in China, with their reputation for putting out shoddy products and looking at their buildings and roads that's falling apart as we speak, I was totally surprised at the quality built into this car, not knowing at the time of purchase that it was made over there, which would have made me pass on buying it. But we are talking GM here, that built the plant in Shanghai, who took every part over there just to use their labor only to assemble it, and they did an excellent job. I figure that GM pays them better than all other jobs in that country and they don' t want to lose that job, so they do the best that they can when putting it together. We are at 105,000 miles now, and did all the oil changes and did go through the hundred thousand mile checkup and all fluids changed, and it has yet to have anything to go wrong with it except for changing out the 5 year gel filled very expensive battery *at 5 years on the dot, and the second set of tires. Even still has the original front pads on the brakes, but due to my real easy driving and feathering them coming up to stop lights, trying not to let the stop/start system engage at full stop, and have been doing an excellent job in timing lights and breaking one law by doing 'rolling stops' at stop signs with no cross traffic in sight. I'm a person that drives a vehicle until it rots down, like I did my '84 Toyota diesel pickup that I put over 800K on it until finally the box frame under it rusted in two, forcing me to park it forever, with the engine still running in it. And with this car I'm shooting for the same mileage before it falls apart just from so many miles on the body.

Made special effort to install bed cover on a Saturday when they normally don?t do bed cover installations. Great extra effort by the service team.

Good afternoon everyone, yes, I’m a lady and I’m an owner of a 2017 GMC Sierra 1500 Denali, it has a V8 motor fully loaded sunroof & also it has heated seats & steering wheel for the cold winter months & in those hot summer months you have A/C seats nothing better than that am I correct? It’s been times like that wouldnt trade for the world!! So for all you ladies who think BIG TRUCKS are just for men, go out there & buy one have them put on some electronic slide in/out rails & go out & show the shows the boss!! lol 😄 I’m out looking for a new one now either a 2500/3500 pearl white

Purchased a used truck several weeks back and found several issues with my truck. My salesman Benjamin Ainsa went to bat for me and with Mr Singh helping out the issue was resolved. I met with Jeff Dowdy in service and he took care of me. I want thank each one for their assistance in resolving the issues. Thanks gentlemen for the great service you provide.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Had an appointment at 9am and it took about an hour and half to get the service done. Also cleaned up the car inside and outside. Overall great service.

I went to acura of boston Lee was my salesperson if was a effortless experience. Lee was great and from the time I walked in to the dealership under a hour I had my car test driven & purchased.

Brandon stern was great! Handled my issue and got me in a beautiful car

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

3.6 motor experience cold wether limp mode Several times. Dealer claims no update for carburetor freeze up. Stranded on extreme cold days. Very concerned and disappointing

I bought a vehicle today from Victory Nissan and totally enjoyed how I was treated, especially dealing with Doug Compton, my salesman, and the finance manager, Laurence Comvalius. Great job everyone!

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Bought a used GLS-550 w 88k miles (long distance purchase), without seeing/driving the car. They delivered it to my door. It showed up as practically new and fully serviced. The car has been fantastic so far (3 months).

I have driven an S Class Mercedes since 1995. I have not owned anything else. This 2023 S 580 4matic is amazing. With four wheel steering, turns are tighter than you predict. The performance is more than I can handle today and more than adequate. Interior, comfort and exterior are all within my normal Mercedes expectations. After driving this vehicle for 30 years, I am not sure I can accept LESS. Most any vehicle is accepting LESS. I also own a 2020 Range Rover Sport supercharged V8. Just as impressive but not as comfortable. The S Class is what all other vehicle manufacturers are typically chasing to "meet". I have test driven many comparable cars, but none worth buying.

Jackie was great to work with and very knowledgeable in helpling me choose the right BMW and also on helping me connect my phone and set everything up once we purchased it.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

The salesman Josh was most helpful and showed us everything they had. I thought their prices were reasonable and they had some very low mileage 2019s. We later decided we needed to change what we were looking for from extended cabs to crew cabs so we did not end up buying from Whitten but were impressed with their salesman who was laid back, very informative and not high pressure.

I’ve owned 3 of the newer models and loved each one . The 2019 SXT bought new , 2018 GT bought used as well as the 2022 Scat Pack , all 3 were great cars and about to look at number 4 a 2021 SXT

My wife and I just bought our 3rd vehicle from Quincy at Virginia Auto Select. Quincy is a great salesman and even better person! He let us test drive 3 vehicles before we chose our 2020 Toyota Camry. I traded in my 2019 Dodge Challenger that I had purchased from him about year and half ago. They gave me really good deal on my trade in. Blake gave us several options on the monthly payments. They make car buying stress free and enjoyable. My wife and I will return for our next vehicle purchase.

I'm original owner sence 2018 when I purchased tge 2019 rebel, crew cab, 4wd 5.7 hemi. I now have 35k miles and have to say this truck has been the best truck I've ever owned. I've owned several in 45 years but this is my retirement best truck. The ride is phenomenal on road and off road. Plenty of HP, pulls well and most reliable. The stock tires duratrac by goodyear make a good ride but not as good in wet roads. Leather interior, heated auto seats, large GPS screen are a good touch by dodge. I've been tough on the factory coated bed liner and no ware showing. It's a tough fun to drive truck.

The director Matt Perry and the salesperson Christopher were very helpful to me in finding my dream car. They maintained a calm, professional, and courteous demeanor with me eager to help me through the process.

Good car good buying process just wobbles a little at around 70-80 mph while on highway. Might just be a small alignment with only my car may not be a consistent problem.

From the moment I booked my service appointment to the moment I was handed the keys. Everything went like clockwork

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This is a great truck. Good acceleration, towing, and four-wheel drive. I am definitely a Ford lover now. Can't go wrong with this truck. Mine is a 5.0L and can't find a fault with it after four years of ownership.

So nice car so fast so much options and futuristic it’s future world of cars performance, AMG I would recommend it for smart people it’s great

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

I bought a Mustang GT because I was dissatisfied with my 2020 Corvette's ride and ergonomics. Also, because neither Chevrolet nor Dodge had an answer to the Mustang. The GT has great features with its touch screens, intuitive HVAC controls and other vehicle control features, The interior is comfortable. It could use power tilt-tele steering wheel. There's plenty of gauge clusters, and color schemes to keep you busy. Same for Drive modes. Braking is very good, especially the optional Brembo's. The sound system in top B&O guise is the minimal you'd expect. It doesn't measure up to Mopar. Power is good, but low end torque could be better. The exterior styling would be second to Camaro if there were one, but it keeps improving. Opt for the 20inch wheels for looks and handling. Choose the right paint, and get the 6 speed if you like manual gears. Ford, increase fuel tank size from 16 to 18.