I am letting the rest of the community know the owner cares about his customers. I posted a review and the next day i got a call from the owner to correct the issue. The alignment was fixed and the turn signal repaired. The owner understand the care to put the customer in the correct car even more so when it is the customers child who will be driving the car. With the owners action i will be making a purchase for my next young driver with Lake City. I thank them for their actions.
the car in excellent condition
by carryn from Atlanta GA
January 7, 2019
Honda Accord very clean has power everything , seats, sunroofs, windows its fully loaded there's not a single problem with it it runs and drives amazing one owner family vehicle everything works as it should
We started by shopping on the web and came across a couple of SUVs ,that we wanted to check out that we're at lake city imports .We had an excellent experience dealing with them on the web which transferred over to in person at the dealership. We thank them for there time and can't wait to continue to do business with them in the future.
Not most reliable vehicle I owned.
by Pats Fan from OC, CA
December 5, 2018
This car was great in the beginning, then when the mileage got to be about 45.to 50,000 miles it eeens like everything went wrong... electrical, battery, electrical again.
Lee made the process of leasing my car so easy! I wasn't sure whether to lease or buy, but Lee took into consideration all my needs, and suggested that leasing was the best option for my budget. He also gave me a comprehensive view of all the current specials, and really got me the best deal he could. Lea was also great to work with in the finance department. She worked really hard to get me the lowest payment possible.
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
I have bought many cars over the years..This was the best experience possible. We were encouraged to try as many cars as we wanted. We were impressed with everyone. The owner was there very friendly. Very happy with our new car. Ha 've shared our positive experience with anyone willing to listen.
Excellent Mid-Size SUV, Great Drive
by SR from Chicago IL
December 29, 2018
Just an excellent drive, very reliable AWD with a great engine. Did not have any problems with it for the 6 years I had the car.
I love my car ! Lee was great. The only thing is that, because my car is from Canada, there is no front license plate attachment to place the plate. Lee said he would order me one. I'll update once that happens :)
Love my Kona!!
by BekiE from WASHINGTON
January 11, 2019
I love my new Kona!! Could use a little more leg room in the back. Love the mileage and the back up camera. It i seasy to park and fun to drive.
Service was pretty good never bought a car before and my parents have had good luck there so I thought I’d try it out. Didn’t end up getting a car but the service was excellent.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
I walked into Rowe Auburn thinking that I would have to settle for either a vehicle that was less than what I wanted or a payment that was more than what I wanted, but Dan Merrill and the staff that worked with me made sure neither of those things happened. They went above and beyond my expectations and I couldn???t be happier with my purchase and overall experience!
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
What a professional non pressuring team. Very impressed how everyone works together and makes you feel like family. I have bought many vehicles in the past but Travis McManus and the team are the best. Very satisfied and love my new Jeep Grand Cherokee. Most comfortable car I have ever driven. Thank you.
by moparguy from Kannapolis
January 7, 2019
I had a limited edition Ran Rebel (457 of 500). Best truck I've ever had. Awesome looks and HEMI powered. It had an air ride adjustable suspension which my wife loved because it made it easier for her to enter/exit.
I have never been in and out of a dealership so fast in my life. They were direct and efficient in every aspect of the buying process. Qualifying and paperwork was done in under an hour. Away we went. Nice home town service.
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
This is my 4th Grand Caravan over 30 years
by Brian from Thornhill
December 10, 2018
I use it primarily as a people mover for shuttling people around. The basic vehicle has performed pretty well. Beyond the normal maintenance, we've had to replace the rear a/c unit as it developed leaks. Also, the Uconnect system has given us headaches as it corrupts the phone directory downloaded from my phone, and Chrysler wants to charge a very unreasonable amount to replace it, even under warranty. This van has shown a little more rusting than my previous owned caravan, especially around the windshield .
Dan made the buying process painless from the beginning to the end. there was no pressure and the went above and beyond to try and get em the best rate for my loan.So far, we are pleased with our purchase and are grateful.
Great summer vehicle
by IReview from Chicago,IL
January 8, 2019
This is the first truck i have ever owned and it is a great all around truck. It is very reliable and has never left me stranded. although it is not a 4x4 the towing is still excellent. Ram did a great job with this one.
New to the area and had stopped in several times, knowing I was going to be in the market for a new vehicle soon. Kevin was NEVER pushy and always had the info I asked for. When the time came and I found the truck I wanted, it was the hands down the best car buying purchase I've ever had. The truck was ready when I showed up, looking great. Kevin and MIchael had me out the door in no time. I know where my next vehicle purchase will be coming from!
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
We recently bought a 2015 Ford Escape with 2 little kids in tow. Crafts had excellent customer service and were great with my kids when they started to get antsy. This was the best buying experience I have ever had. Kevin was so personal, attentive, and not pushy! It was nice to have a personal experience and not one with a pushy car salesman. Thank you Crafts and Kevin!
Jeep Wrangler, classic and no frills
by MW_bb from London, Ontario
November 19, 2018
Pretty happy, always wanted one particularly looking forward to taking off the top in spring and summer. No frills interior that can get rained into worst case, low on electronics, even the windows are manual crank (the better to remove doors without wiring I guess). Pretty "connected to the terrain" type feel, polar opposite of a luxury vehicle but if you like this sort of thing, you may get hooked.
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