We went to House Chevrolet to look at Equinox vehicles in the range of 2014 to 2016. This was exactly what we were shown and permitted to drive. Features, mileage, and price were explained. There was no pressure to purchase immediately when we said we wanted to think about the purchase overnight. They are personable and listen to what the customer wants.
Just purchased my third vehicle from House Chevrolet. I don't even bother to look at other dealerships. The House family treats me like family. I always feel welcome and important to them. I love my new Chevy Camaro and have no doubt that it will provide me with years of great driving.
I continue to have my other cars serviced at House Chevrolet as well. Pete is the best service manager I have ever worked with. He knows my cars inside and out and is always fair and honest. The quality of the work done by the service technicians is always top-notch. When I drive off the lot I know my car will be in top working condition.
I highly recommend House Chevrolet to anyone who is looking to purchase a new or used car and who wants quality service on their vehicles.
James Taylor and Almin Alisa went out of their way to accommodate me both in timing and in my needs. The Trade-in process was smooth, and I felt they were generous in their offer. The purchase of my new vehicle what expedited in a smooth matter, and I left with a vehicle I am thrilled to own. Although it was past closing when the paperwork was completed, Almin took extra time to ensure I was educated on the features of my car, set up my phone, filled my tank full of gas and ran the vehicle through the car wash. This was the best car purchasing experience I have had, and I would recommend this dealership with confidence.
The service center staff Kevin Posse very professional and personable. After I left and noticed the brake lamp function light still came on after they replaced the socket. I returned to Park Place (Kevin was at lunch) and Ken made sure before I left everything was in order all they needed to do was replace the bulb! Also your shuttle driver Dawn is very prompt and courteous. Thank you Trisha for my paperwork always ready and in order!
We have bought/leased several BMW cars over a period of years from this dealership. They are a quality operation and take the time to insure customer satisfaction. One of the best parts of the dealership is the amount of time that they spend insuring that you are familiar with the newest features of your new car. Highly recommend this dealership!
My husband and I had the best experience at Lupient we've ever experienced at a car dealership! Seamus and Dustin, with the help of Chad as well, made trading our 2015 Sierra SLT for a new 2017 Sierra Denali Ultimate not only quick and easy, but it was very enjoyable and we appreciated truly being treated as a guest and not just another potential buyer. Seamus went out of his way to make sure we were happy and comfortable with our purchase. As long as the Lupient team continues to deliver the personal touch, we will be Lupient loyal.
I went to this dealership to buy a used car. However it didn't work out for me. I wasn't able to leave with a new car at that moment due to my own circumstances. The service was still exceptional and courteous. Very welcoming environment and straight to the business. I do plan on going back soon, when my unfortunate circumstances change. This is where I will be getting my car from soon. Thank you
After driving for 4 days from Oregon on our way to Wisconsin, oil life in our Verano was at 4% when we reached Rochester, so we decided to stop at the dealership where we bought our car in 2013 to see if they would be able to do an oil change while we waited. Even though it was after three PM this was not an issue and we were on our way, with a clean car to boot, in less than an hour. The technician also mentioned that our air filter was looking dirty and replaced it.
I was so impressed with Lupient and their service department. The salesman who sold me my car (then called Viking) was very nice and helpful. He made the buying experience easy and painless. Lupient's service department cannot be beat. Brian is always friendly, helpful, and professional. He answers any questions I have and takes care of any general maintenance on my car. Everyone in the service department works hard to help me feel like I'm a person and not just another car. We were so impressed that when we went shopping for a truck for my husband, the first and only place we went was Lupient!
I had a great buying experience with Al Boysen and the entire team at Lupient. They met or exceeded my expectations in every aspect of the car buying process. We have bought multiple vehicles from Al Boysen and will continue to do so in the coming years. He is a very nice person and easy to deal with. Mark Gilgenbach the service advisor met with us and assured us we would continue the stellar service we have come to expect from Lupient. I would gladly recommend them to anybody who is looking for a new car!
Sean H has just been fantastic to deal with in servicing my daughter's Buick Regal over the past 8 months. He is not only very knowledgeable, but takes the extra time to explain the detail of the work that was done. Sean and the mechanics are also quite thorough regarding offering helpful suggestions not only for upcoming maintenance but for things to look out for with potential vehicle problems. Best Service Rep and department I have dealt with in my 41 years of driving.
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