Used Cars for Sale in Story City, IA

From the moment we walked in we had great service. Brad Baker was the awesome guy we dealt with. He worked with us to see what was right for us and get us into the perfect vehicle. We test drove a Highlander and fell in love. Brad explained different features with us so we knew what we were getting for our money.

Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!

These guys definitely deserve every star they get! My salesman spent 3 hours with me answering every question I had about the car I ended up buying. He researched maintenance records, ran additional diagnostics, all things that were above and beyond. The process from beginning to end went smoothly. I will definitely buy there again!

When a customer is reluctantly replacing a much-loved 24-year old car, at once leapfrogging nearly a quarter century of automotive technological changes, the salesperson had better have a lot of patience. And be able to do a lot of explaining. Thank you, Jacob Harmelink.

Brad Baker did an outstanding job helping us pick out a new vehicle. He answered all our questions, gave us a nice test ride and demoed almost all of the new electronic features. He showed us how all of the new safety features worked and we really liked that. The test ride confirmed his quote about the Highlander being very quiet and canceling out most road noise.. It was a real pleasure to deal with a salesperson who wanted to find us the best vehicle. Tron Smith gave us a very fair trade-in value and was great to work with. Amy helped us with all the paperwork and she was very fast and efficient. Everything was handled in a very short amount of time.

Jacob helped us find the right car for us! We had a great time meeting him and learning about how toyota???s Cars are built to reduce environmental impact and ensure our safety. Shouldn???t that be top priority for every vehicle?

Brad was a very helpful and friendly salesman that did a great job with both making the process of getting my new car as efficient as possible, and making sure I was both informed and happy with my new vehicle. I would highly recommend working with Brad if you can.

We came from ND; tailgate wouldn't unlock, they took our Silverado in immediately and fixed the problem! We'd give them a 10 star rating for their very helpful and courteous staff.

Went there to look at a Buick LaCrosse, and trade in my Buick Lucerne. They were very nice, attentive, I had someone help me right away. The seller wasn't pushy, gave me all the numbers I'd need, and it didn't take a long time to do any of it. When I told him I wanted to go home and sleep on it, he was perfectly fine with that, and didn't push me or anything as I've experienced in other situations. Gave me more than fair trade value, got a good price on the car itself. All in all I was very happy with my transaction.

My husband and I just bought a 2014 sonic from Pat Clemons, Zach was our salesman and everything went smooth! He was very upfront an honest from the start. We were very excited to buy our first brand new car, and Zach did everything he could to make sure it was ready for us to pick up when we were ready! Dallas assisted us with the financing and he made sure we knew exactly what we were paying for before signing any papers! Our over all experience was wonderful and we are looking forward to going back when we are ready for another vehicle! Thank you

I haven't purchase yet but so far I am please with the price we came up with and the car seems in very good condition. They seem friendly and willing to please the customer. They will go far with that attitude and sell a lot of vehicles . Some how right from the get go you have a science you buying from a reliable dealer. Let you know more in a few days going to see them on Friday. 4/17/2014

We just bought our third vehicle ( first new one) from this dealer. Very happy with the process! Love our new cruze!!!

They were very easy to deal with, not too pushy and very helpful in finding financing.

Everyone was very professional and helpful. We are repeat customers and like the service we receive.

I was not sure what car to get, Barry Schuler was prompt, polite, and very patient. He showed me the cars I were considering and explained all the model's features and benefits. They had a good selection, and I test drove quite a few. Barry did not pressure me, he was knowledgable of the features of benefits of the new and pre owned cars they had on the lot. I ended up going with a new Dart, and they even were willing to bring one in from Milwaukee that fit the exact options and color I was interested. I was never pressured into making a decision, I was not hurried into picking a car. I have purchased a lot of cars in my life, and this was definitely the best experience I have had. My trade-in was valued properly, I received a fair deal on my car. When I went into finance, there were no ridiculous glass etching fees and I got a great interest rate, better than my current bank was offering. I recommend this dealership highly. It is a small town dealership, and they give great deals without the cheesy fake sales approach. Very personable, real everyday sales help. If you have a bad experience here, I would suggest you reconsider how you approach buying a car, because this was by far the easiest purchase I have ever made, and the only time I got the exact car I wanted.

We have bought three cars from Pat Clemons in the past. They work really hard to make your purchase of a vehicle a smooth and happy one.. I look forward to working with them again.