Nothing but good things to say! Polite....yes! Knowledgeable...yes! Good deal.... yes! Patient .....yes!! Honest.... yes! Good. Customer service..... yes! Great place..... YES !!!!! Go back when shopping again.... yes!
Came for an oil change. Left with a new Tucson! Brian, Matt, & Dale were terrific to work with. Brian spent a lot of time with us explaining the many features of the SUV, and answering our questions. Would highly recommend these guys if you want a positive experience when shopping for your next vehicle.
My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
James Merrill is a great salesman ! He was able to answer every question i could come up with, and actually gave satisfactory answers. There was no wishy - washy bologna you deal with in most dealerships. The management was quick in understanding my time was important, and didn't waste it making me sit around for hours. The Alfa Romeo I purchased was beautifully clean and ready for me to take home, when they said it would be. Delivery was so smooth and informative. Thank you Billion! And thank you Mr. Merrill!
I want to COMMEND Matt Conrad!! I HIGHLY recommend Matt!! I have purchased two cars from Stew Hansen's and I received the best genuine care, timely responses, honest empathy, and BEST customer service from a Salesman that wasn't even my salesmen for the purchase of either one of my cars but he will be in the future and he will be recommended to others. He fully backs up and represents all company commercials..
Dave and the sales manager at the dealership were professional, knowledgeable and supportive through the selling/buying process. I am an IL resident. Happy to do business with this dealership in IA.
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