Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
Cheap interior -felt paper for carpets
by Sueny from Watertown ny
January 20, 2019
No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
Most reliable car I’ve owned. Safe practical vehic
by Mcmichaelpants from Vernon, NJ
January 6, 2019
The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG
I did a nation wide search for a specific make and model. I found it at Gerald Jones VW. I worked with a great salesperson Rob Ibarra. He answered all my questions promptly and took pictures of things I wanted to see.
It was a pleasure doing business with them.
An excellent car for the price.
by IowaWildFan18 from Haverhill, IA
January 18, 2019
I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
13th "Subby" we have owned
by mmorgan103 from Tucson, AZ
December 14, 2018
Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation
When I walked in I was shown the great amount of appreciation for coming to Gerald Jones and choosing them to by my next commercial vehicle. It surely paid off when I got a really good deal and not having a put too much down. I am very thankful for Rob Ybarra and Gerald Jones
Smoothest ride I've ever had
by Jroot88 from Sparta
December 13, 2018
This car exceeded my expectations and they were high. Great gas mileage all wheel drive and plenty of storage space for all of my work related needs.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Jordan Collier from Portland, OR
December 11, 2018
My car is way better than I expected. It has everything I needed and more. I couldn't be more happy with it. Back up camera is very helpful, living in Portland I'm always having to parallel park and it makes it super easy. Love the seat warmers, they're so nice for the fall and winter weathers. It's a very safe car, it has lights on my side mirrors that lets me know when someone is in my blind spot, it beeps if I'm accidently going into the next lane or if a car has stopped suddenly, it also stops its self if it gets to close to a stopped car. It has a sunroof which is a huge bonus! And the color is so beautiful, I get so many compliments on it. I love it!
I have been receiving service from Gerald Jones for about a year on two of my vehicles and have experienced outstanding service in that time. I recently had a scheduled repair to my vehicle. Upon returning to pick up my vehicle, I learned that, due to unforeseen circumstances, my repair was not attended to that day. Initially I was very frustrated with them his situation as I live an hour away. However, I also realize that any service industry faces occasional hang ups. However my frustration was quickly addressed by Bill who made accommodations for me that provided the ability to maintain my daily work schedule while my car was serviced the next business day. Living out of town, he also went above and beyond to swap out vehicles at my convenience. This caliber of customer service is what will be bringing me back to Gerald Jones for years to come. Thank you, Bill! Your efforts were greatly appreciated!
Love my crosstrek
by Kevin from Sacramento
December 10, 2018
My first Subaru and I love the car. Wasn’t looking for a lot of frills and for the price I’m satisfied. Looks sporty, especially in black and with my bike racks on top. I drive to Tahoe to bike and ski and it has plenty of power to get me there with no issues. Plenty of room, I fit a 6ft Xmas tree in the back no problem.
The only thing that I wish was different is that it’s hard to see the speedometer when driving. It’s tucked to the right side of the dash, I have to look around the steering wheel to see it, wish it was in the middle or as a digital heads up display.
Can't say enough about how great my experience was
by Stbayn3 from Great Falls, MT
July 15, 2017
5 (40 reviews)
I am extremely pleased with the customer service I experienced at Gerald Jones Subaru. I had a unique situation regarding my move back to the states after being stationed in Europe for the past 6 years and the management supported my request. Daryen Amaker is a top notch salesman who fended off the "wolves" and delivered on my request to hold the vehicle after purchase until I arrived in country. I was able to score a great deal on the Subaru and Daryen bent over backwards to make the entire process seamless. I must also mention John, the finance manager, who also understood my unique situation and went out of his way to give me plenty of finance options. I highly recommend this dealership, and especially Daryen. I could not be happier with my experience! Thanks, Daryen!
Highly reliable and fuel efficient
by DD from El Paso, TX
December 6, 2018
From the moment I purchased the Crosstrek, I have found a new admiration for the Subaru brand. Although it doesn’t have the crazy 0-60 speed like some cars do, it does provide a comfortable ride that can take you places those other cars cannot, and definitely has better fuel efficieny. I just reached 6000 miles in my Crosstrek and average around 28-29MPG in the city. I was also wowed by the award winning safety features that came with it as well. All in all, great car!!!
It was the most expedient car buying experience that I have ever had. Also, I was allowed to drive the car home and come back later in the afternoon to sign the rest of the paperwork.
Perfect for my needs
by Ted from Waynesboro, VA
December 5, 2018
This is a daily driver/commuter for me. I am pleased with the fuel economy and the driving quality of this car. It is responsive and comfortable. The bad road capability is the principle reason I traded my Mazda3 for this car and I am quite pleased so far. I will say that the head unit (audio, bluetooth, etc) is less than stellar. I travel out of cell coverage a lot and rely on my iPod for tunes and podcasts. This unit is not compatible with my 4th Gen iPod. My 2017 Toyota Tacoma has no issues and my 2015 Mazda3 had no issues. It makes zero sense to me that this simple compatibility could not be included. Fortunately there is an aftermarket.
I like that they are always up front with me about my car needs and they recommend what is needed, I have been taken care of with scheduled and unscheduled visits.
This is the 6th Subaru I have Owned
by Holly from Easton
November 19, 2018
I have purchased Imprezas and Outbacks, driven Foresters and Legacys. But the Crosstreks are by far the best! I have driven in snowstorms, rain storms and ice storms - and the obnly thing I have had to worry about are the other drivers on the road who are NOT driving Subarus.
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