This was by far the BEST experience we have had purchasing a car. Ther was very little back and forth and was completely painless. We only had to come to the dealership to pick up our truck and only there for a short time. We will for sure be back to purchase our future vehicles here. Our salesman was exceptional and caring!!!!!!!!!!
Great car; excellent visability
by LynO from Boone, NC
January 30, 2019
This car is great for mountain roads and highway driving. Eyesight was a selling point when I purchased and recommend buying Starlink every year. Having that connection when something has happened is worth every cent. What sold me along with Eyesight was the visibility of the Forester and the interior room. I tested a CRV and the Forester and the Sub won hands down.
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
Very sporty, handles great
by Landry from Haverhill
January 29, 2019
Meets every need, roomy, drives great in snow, handles better than any suv I've driven. Look, design, USB portals, road side assistance, bluetooth, all great features
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Most reliable car I've owned.
by John Wick from Hopatcong, New Jersey
November 5, 2018
Love this vehicle! This vehicle has met all my expectations. Love subaru's because they are very dependable and great in snow. Love the symmetrical AWD.
Jordan Savage was very big help. I new what I was looking for in a Subaru and he was very patient and helpful. I received calls from him thru out the day to make sure my new Subaru was ready with everything shiny and pretty when I got there. Thank you Jordan!!
First Forester, fourth subaru
by Space monkey from Omaha, NE
January 27, 2019
We needed a car with plenty of interior space to fit our dogs and camping gear, and wanted to be sure we would be ok in all kinds of terrain. The new forester sport checked all of the boxes. Comfy, gets us everywhere, and has all the features we need plus some we realized are nice.
The only thing we miss is a manual transmission. Come on America....
Very knowledgeable sales guys! Helpfu with every question and demonstration of ALL pretty buttons in car. Would Deffinetly recommend any body looking for new car to go to Ferguson Subaru.
Most reliable car I've owned with plenty of room.
by BlueStrangeBand from Vancouver, BC
January 24, 2019
I love this car. Powerful engine, can really feel the juice when you accelerate. Lots of room in the trunk and the seats are easy to fold down for extra space. The bluetooth works perfectly and the sound system is great. Nice clean and easy to navigate hood. It's fun to drive and we feel safe doing it!
My 2009 Sonata started making a horrendous noise on my drive to work yesterday evening. I called to schedule service. Even though it was after service hours, someone was able to set an appointment for first thing this morning. Sadly, the repair would be more than the car is worth???Ray did what he could to help me out, but it was more than I was willing to spend for repairs. He connected me with Brandon, who took into consideration my buying parameters and patiently showed me car after car, trying to meet my needs. I now own a beautiful 2018 Elantra. (Did I mention how patient he was?) Thanks, guys!
Good All-Purpose Car
by Alex from Brooklyn, NY
January 29, 2019
Full disclosure: My girlfriend owns it, but I drive it a lot. I find the 2017 Forester to be a pretty decent small SUV. I find it comfortable and fairly well-designed. I'm not a huge fan of CVTs but find it has enough pep when I need it. The dash is fairly well-organized and all critical controls are knobs and buttons rather than buried in the touch screen like some cars. A few things could be slightly better organized but these are minor details. The Subaru infotainment system is pretty lacking and the touch screen is buggy sometimes. They're behind the curve on this. But overall it's a decent car even if I'd like it more with a 6 speed manual.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Solid 4-wheel drive SUV
by tah9 from Erie PA
January 29, 2019
Positive: Very solid 4-wheel drive medium-size SUV. Great interior, wonderful visibility through large windows for safe turning, changing lanes and backing up. Handy rear video backup camera. Good traction for winters, even without snow tires. Eyesight package is a comforting feature, even for short local highway drives, since it helps keep you in pace with traffic without going over your set limit. Heated front seats are sweet.
Negative: Rubber pad on back bumper (part of winter package) seems to come unglued (body shops have reattached it twice). Plastic cowls (about 8" long) next to wipers on left and right sides of windshield rattle in the wind. Lacks low-oil indicator on dash display, so only way to know is to manually check oil level.
We had an amazing experience at Ferguson. Kaveh Adib was our sellsman and he was extremely helpful and did an outstanding job with answering all our questions. The people were super friendly and would definitely recommend Ferguson to anyone!
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
3 years old and it looks brand new
by BarriH from Silsbee Texas
January 15, 2019
This car had my must-haves. It was not silver or gray, has a moon roof and a good carfax history. I feel pampered in the leather HEATED seats. I can filly say I have a hot behind!
He sent me a video of the Kia Soul that I was inquiring about within minutes. For me that sealed the deal, so the next day I purchased it.
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
VERY QUICK AND FRIENDLY GOT ME IN AND OUT WITHOUT AN APPOINTMENT
Capable SUV with good MPG
by BRBikes from Everett, WA
December 15, 2018
This model of subi has been great, outside of the factory warranty 2.5L engine replacement. Quick and responsive with the 5 speed. The automatic leaves a bit to be desired. Almost 9 inches of ground clearance is Jeep territory and the AWD system inspires confidence in rain, snow and mud.
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
Love my Subaru
by Ivonne from Nashua, NH
January 20, 2019
Feel safe! Had a rollover in a 2012 Forester, the other driver fell sleep. Because I am alive, the insurance adjuster said he has never seen anyone survive such an accident, I bought myself another one, a 2016. The only complaint is the Yokahama Geolander tires. I only have 24,000 miles on them but they are worn. Never seen such a thing. Will be replacing them in a few days before inspection. Other reviews say the same, they are the low quality eventhough they are expensive. In my family we own several Subaru's.
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