I replied to an add I read online about a car and the rep was quick to respond and knowledgeable. When I took a test drive he was eager and willing to answer my questions. I appreciated how straightforward he was during the process and didn???t try to ???sell??? me. I would definitely recommend this dealership to my friends.
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
Jim was very pleasant and polite. He made our experience feel more personal compared to a dealership experience. We were not pressured into buying anything, even though we knew that we were already set on getting the Nissan Rogue. The windshield was cracked and the interior had pet hair on the seats and floor. We conveyed our concern about the two issues, especially in regards to the pet hair since my family has allergies. Jim took care of us and had it arranged for the vehicle to be cleaned, and for our windshield to be replaced. I would not hesitate to recommend Jim and CUABSI to friends and family. Any future vehicle purchases will be going through this place.
Came in on a Saturday looking for a new truck. Traded in my 03 duramax with 330k miles was thinking I was only going to get maybe 2grand but they gave me 3,500 for my trade in and within a few hours I was driving off the lot with my new love! Would definitely recommend them!
I just wanted a simple oil and oil filter change and tire rotation. Had to wait 4 days for an appointment, and even then had to bring it in for all day because the only appointment was in the middle of the day. They don't have a quick lube like most dealers do. Their service reps were friendly and helpful.
Kyle Vavra is an excellent Service Consultant! He communicated the conditions of my car, and clearly spoke of, and even showed me the parts needed, as well as discussed labor required to make repairs. He prioritized the repairs so I could work within my budget to get them done.
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