You guys are awesome! I was on a road trip, far from home. I showed up with no appointment at 3pm on a Friday the day after thanksgiving with an issue with my tires. I didn't feel safe driving home on them. You guys took me right in, called the third party company that handles payment on my company car, got payment, had the tires in stock, and then put them on the car. I was in and out in under an hour! I have a fleet of 15 cars for work and I never had an experience with any dealer even with an appointment that great! You guys rock, you really helped me out and I made it home to California safe! Thank you so much!
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
by Andrea Reeder and Tim Pflug from Central Point, Oregon
December 3, 2018
4.9 (642 reviews)
Overall very satisfied. The only comment would be regarding the time from purchase to actually driving off in car. Hours went by mostly because of the cars appearance (water spots, what looked like flaws in clear coat) Too long but when finished, very satisfied.
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
great family Thank you all for your help during my stressful experience I went through. Losing my charger was with great sorrow. everyone helped me try to get it back.
thanks to my former family we lost it. Everyone at Lithia Thank you.
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
I met Jesus on Wednesday night to look at a car that I had seen online, but it had been sold previously that day. He wanted my husband and I to take a test drive in the same make/model car, but we declined. Jesus was a no pressure salesman and let us leave without talking with anyone else or taking test drive. We called him back the next day to take a test drive in a the same car, different color and we loved it. We bought it for the price we hoping to pay, he gave us a fair trade in on our vehicle and the finance person was no pressure at all. I must say, it was the best all around buying experience we have had in a very long time! I had never bought a car from Lithia, but this buying experience with Jesus, at Nissan, has made us believers in Lithia's customer service. Thank you Jesus and Lithia Nissan, you have made 2 new customers for life!
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
I went to Bryce to buy my first car from a dealership. He made it super smooth, easy, and fast! He always kept the process light and fun! He was super helpful and worked very hard to find me the cars I wanted. I’ve used him 3 times for trading in/ buying my cars and will continue to go to him. He goes above and beyond every time I ask or need anything when it comes to my cars and the process. I recommend him to anyone who asks!
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
Great service and selection at Southern Oregon Subaru. Ben helped me get started before I made the trip from the coast; Bob finished the deal with prompt and kind service. They were both easy to talk with and seemed very knowledgable about subarus. They went out of their way to find me the right car and loan. Valerie made the loan signing proccess easy with her prompt service. I would highly recommend getting your subaru through them.
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
I bought my first car from Nick in 2015 and stayed in contact with him throughout the ownership of that car. He was even kind enough to call me when he sold my original trade in to tell me it got a great home! When it came time for me to get a more practical car I believe he gave me the best possible deal and I was happy to buy soley from him again - even when buyers remorse set in he was kind and made sure I was happy in the end. The service dept is great, OBrien, Mariah and Stefan always make sure I am taken care of. I appreciate this dealsership, but these employees make it a genuine and enjoyed place.
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
Bought my second car from SOSubaru and I absolutely love them and how kind that are to customers. I will be sending everyone to nick! And a big thanks to Kevin as well!
I Love this Car
by JoanEP from El Paso, TX
December 2, 2018
I am very happy with my 2014 Outback. My previous 2013 Outback saved my life when I was T-boned by a large pickup truck that ran a red light. I was able to climb out of the car and walk away but sadly the car was a total loss. I think a different car might not have been sturdy enough to protect me so well. I immediately replaced it with the same car but the newer year. I also love the comfortable seats, the smooth ride and the fun Nav features. I’m a Subaru fan for life.
Yesterday, we bought a 2019 Subaru Ascent from Southern Oregon Subaru. Jeff Nickel and Bob Adams were able to answer all of our questions, and they gave us a great deal! Jeff and Bob were patient with us, and Bob was able to get us a price and monthly payment we felt comfortable with. Everyone we spoke with was friendly and helpful, and we're VERY happy with our new car! We highly recommend Southern Oregon Subaru for your next car purchase!
Powerful and comfortable and stylish
by GennyK from Del Haven NJ,
December 29, 2018
Comfortable and smart interior, sporty handling. Looks good on the outside, plenty of space in trunk, seats fold down very easily. Good all round visibility
Everyone I have encountered at Southern Oregon Subaru has been nothing short of knowledgeable, patient, and friendly. John Bermea fits into this description perfectly as well! About 7 months ago, I bought a brand new Subaru Crosstrek from John. He made the trade in and loan process extremely easy and sent me down the road in my new car.. and took the time to make sure I knew how to work all of the car's awesome features! He checked in several times after the purchase to make sure I was still loving my car and to see if I had any questions. I have and will continue to recommend John Bermea at Southern Oregon Subaru to anyone looking to purchase a car and receive the best customer service out there.
Avoid the 2013 Outback.
by Hoosier from Muncie, IN
November 30, 2018
Prepare to replace random bulbs monthly due to undiagnosable electrical issue.
Prepare to have CVT transmission warranty work if under 100K miles OR tough luck after extended warranty expires.
Prepare to have oil usage warranty work up to 100k miles or tough luck after extended warranty expires.
Customer service through Subaru is hit and miss.
Don’t buy the ’Love’ hype.
When it comes to reliability and customer service, it’s closer to Chevy than Honda.
The handling in poor road conditions is superior, but this generation Outback lacks dependability.
From the first emails to the dealer and quick replies, to our visit there on Friday Sept 7 that included test driving two models: the Legacy and Forester, to the courteous and professional service we received, this is a class outfit--led by John Bermea and Ben Eaton.
So far so good
by Ironpen from Macomb
January 14, 2019
Owned the car for a short time so cannot comment on longevity of reliability. However, the Outback is a practical and versatile vehicle, comfortable and reasonable on fuel. Few gripes include, no mirror link to connect to android, which seems like a total waste of a big screen to not be able to mirror google maps or waze, and starlink is useless. No LED daytime lights, but side lights are LED, odd setup. Noisy upon start up, sounds like a diesel. Stock battery is underpowered and sluggish in cold weather. Good points are, comfortable on the highway with low road noise and reasonable pick up, feels safe and solid. Lots of interior cargo space and option of extra roof space with the convenience of built in roof bars. Moonroof and heated seats are also a nice option. Back up camera is good but would have liked rear sensors as the car is quite long. Pleased with the car and hopefully it will prove to be a reliable vehicle in the long run.
I want to commend Steve Ferg in the Parts Department at Airport Chevrolet in Medford Oregon. He is friendly, professional and has outstanding knowledge of Airport products.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Excellent knowledge and care for an inexperienced buyer. John took the time to let me drive different cars and meet up with my husband for a discussion.
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
I found my shopping/buying experience at Southern Oregon Subaru exceptionally professional from the first phone call to driving off the lot in my beautiful new Outback. Bob took the time to work with me addressing each of my issues quickly, pleasantly, and satisfactorily. The dealership provides exceptionally friendly and courteous service and I left feeling like I was In good hands and will be in the future. I returned to coat the vehicle and again received extremely prompt and very professional service. I recommend this dealership without hesitation. All the professionals I came into contact with were just terrific!!!!!
best car iv'e owned in years
by Td the car nut from New Port Richey Florida
January 25, 2019
This Vehicle has done everything iv'e asked of it and has never let me down.To me the styling is excellant and interior is greatAll the conveinaces this Veh. has far exceeds my wants and needs
As the title says: John will work hard to find what you are looking for. Both John and dealership are genuine and made us and our children feel comfortable during the whole car buying experience. We will definitely like to deal with John in the future.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
This is my first Suburu. Had VW’s before this. Love the room and ride. Love the AWD. Take my dogs in it for rides. Dog friendly company. Have had great service from my dealership.
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