Didn't feel like I was buying a car
June 3, 2018
As with other car dealers I had purchased from, I expected the experience at Dunnings to involve long-drawn-out negotiations with the dealer trying to get every last dollar they could for their product. When I presented them with the online estimate of how much my trade-in should be worth, they didn't hesitate to agree. and that's what they gave me. Amy was friendly, yet entirely professional and knowledgeable about the product, an Outback. With all the new safety equipment available, new cars are becoming more and more complex, but Amy seemed very interested in making sure we understood all of the capabilities. We left the dealership with our new car about an hour after closing time. Amy had already put in a long day, but still she called us on the way home to make sure we knew how to use the car's Starlink system. Dunning Subaru also provides customers with a return informational visit where usage of all the equipment on the new car is re-explained and any new questions you have are answered. Amy provided several follow-up e-mails and phone calls asking if we were happy with our purchase or needed any further enlightenment. With Amy Conner, we didn't feel like we were dealing with a salesperson, but rather with a friend. And the Outback, so far, seems to be the best car we've ever owned (6600 miles on it, including a trip to Florida). Amy Conner and Dunning Subaru are a winning combination.