very happy with service we have recieved from them. i have bought at least 3 cars in the last seven years from them and each time i got a better deal better than other dealerships in the area. very friendly staff, all the time.
I have purchased several cars for myself and my daughter from Sal and BJ. This time they knew what I was looking for and they called to say they had something for me. I visited, drove the car, and within two hours I was very satisfied to be driving my car home. Sal and BJ are very friendly and accommodating. I will continue to go to D&S for my transportation needs.
I saw an ad for a 2014 Genesis Coupe with 52k miles the night before I went in. The next day I called them up and was greeted by Patrick, I asked if I could come in and see the car and I was told that it was okay. I arrived maybe 3 or 4 hours later and saw the car, it was in great condition. Took it for a spin with Patrick and when we came back I was ready for paperwork. I ended up buying the car and traded in my 2018 Civic LX with only 6800 miles, I was pleased when they gave me some room with my positive equity on the car. Usually used car dealerships are pretty scummy when it comes to trade ins. Another thing is that they financed me through Launch, which is local to my area in Palm Bay, so it's nice that the banks they do business with are reputable. I'm very happy with the car. Patrick and Todd were genuinely nice dudes, weren't aggressive about their sales tactics. One thing that I should mention though, if you come here, you're buying a used car. Especially if it's a sports car, come in with the mindset that it needs all fluids replaced/topped as well as some parts. The engine bay makes a slight clicking/cricket noise upon closer inspection so I'm going to perform maintenance on it as well as take it to the local Hyundai dealership to investigate. My own research suggested that the fuel injectors that Hyundai's GDi engine makes that noise and is normal on all of them, but better safe than sorry. My Genesis Coupe actually has factory warranty on it for another 15 months/9k miles, it's almost unheard of at used car lots, so I'm definitely going to take advantage of that.
This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
Our buying Experience was beyond GREAT. Got just the Car we wanted and could not be more Happy than we are. Both DON'S worked hard to get the job done and were very professional and patient. THANK YOU!!!!
First time at this dealership and it was a great first experience. Manny hustled and made sure everything was perfect and I left with exacly what I wanted and worked with my wants and needs. Very satisfied and will deffanitly recommend this dealership! Thank you Manny for all the help.
The people there are great , very kind and inviting . We had mike as are salesman he is very friendly , kind and helpful. Maryann in the finance office was also very kind and helpful with helping us make the purchase on a car for our son . The sales manager met with us as well but I just can???t remember his name but everyone was gracious at the dealership. Thank you
BJ and Sal were wonderful! Treated me like family. I stopped in unsuccessful at first visit but was given suggestions for cars they just got in not on the lot yet. I came back a week later and bought one. The 2006 Xterra was in amazing condition, their repairs were quality, and they even made a few minor repairs and ordered replacement parts to make my smile even bigger and the deal that much better! I couldn't be happier with my purchase and the way they treated me through the whole car buying experience.
Salesperson was not knowledgeable and was not as helpful for a XC90 purchase. Salesperson did not assist during the followup when our 20" wheels purchased separately were replaced to explain the details of the car. My wife so do disappointed she spent more time on the phone with me to calming her down.
Pleasant and knowledgeable staff. Maintenance service was thorough and a problem I had been having was diagnosed and solved with new battery replacement. Performed all warranty service and exceeded it by reloading new software upgrades.
Volvo Melbourne is easily the best dealership in south central Florida. The car we purchased exceeded our expectations as did every person we came in contact with at the dealership. Polite, attentive and very knowledgeable staff. Cory's product knowledge of not only Volvo but cars in general blew away by ten fold any other salesperson at the 7 other dealers I visited. And Mark (sales manager) was as fair and honest as anyone I've ever had the pleasure of dealing with.
No pressure, no vultures in the parking lot. This dealership will be around a long time and I will be back again to buy my next car.
live in Orlando, there is a Volvo in my area but...traveling to Melbourne to purchase my 2013 Volvo was THE BEST DECISION!!! I found my 2013 S60 online. Lauren, the Internet Sales Manager, contacted me immediately regarding the vehicle I wanted. Upon arrival, Lauren greeted me and we took the vehicle for a test drive. Lauren answered ALL of my questions. She did not make me feel the pressure or anxiety that I have felt at other dealerships. This took some time and Lauren was very patient with me. When I was ready to make the deal, it was late, but she arranged for the paperwork to be brought to my home in Orlando to save me the drive to Melbourne. She also offered to deliver my AWESOME 2013 S60 to me in Orlando! Service at its best! I had my windows tinted and the vehicle was not right away. Lauren sent photos and kept me posted on the process. Seriously, if you want to get the best deal and service you will EVER get from a car dealership, go to Volvo of Melbourme!!! This car purchase process was so very different from any other experience. Lauren wants to get you in the car you want at the best price possible and is available to you with any questions even after your purchase. I am quite pleased with Lauren and the team at Volvo at Melbourne.
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