Prompt clear and easy. Everyone is friendly and ready to help. They explain what was done, what???s needed next and when that will be. I???ve gone there for years and will continue to do so
Took a licking and kept on ticking
by TravelingSuzanne from Knoxville TN
January 2, 2019
6 months after purchasing my Outback, I was involved in a serious accident. It did it’s job protecting me and my 4 legged passenger. It is my tank, and I love the AWD. I work in rural Home Health care and I have yet to get stuck or stranded where others have been. I love the space of the hatchback as I travel for a living.
The staff is attentive, friendly, and knowledgeable. My service has always been completed and accurate. I like that I can have a hot cup of tea while I wait. Thank-you, Spangler.
stylish and practical
by Mike and Jonda from Watertown, New York
January 7, 2019
I like the sporty look and the interior is sleek. the car is easy to handle and the trunk hold what I need. Its not so complicated which makes it easier to use all the devises it has for electronic convenience. it's a perfect fit for my 6 foot husband and my 5 foot height. My neighbor said I look slick driving it.
I found the entire experience delightful and that is an unusual statement when making an automobile purchase. The professionalism was top notch, the atmosphere was friendly, and the concern for my needs was sincere and real. The attention taken to explain the workings of the car was greatly appreciated.
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
I recently purchased a 2015 Nissan Rogue at Hollern and sons. I found a car on their website and then I stopped in and talked to Joe Walters and he showed me the car and answered all of my questions. Joe suggested we take the car for a test drive. Joe was very informative and I purchased the car. Also Brian and Keith Hollern assisted in the sale and all 3 gentlemen were very professional and made the sale stress free and enjoyable! Thanks again Joe, Brian and Keith!
by austinsamb from Chester Springs, PA
November 30, 2018
Good small family car. Wasnt as stable as I thought it would be on highways next to big cars. Maybe because it is a small car and the wheelbase is small.
I really appreciate the driver services to pickup and bring back my car when service is needed. Would recommend this dealer for buying and for service.
by SpryGuy1 from Haddam, CT
January 2, 2019
This car handles snow with fun! Basically it handles like a charm and there is nothing I would change. I have the Limited w/ Eyesight which I highly recommend. The downside are the HVAC controls. They are not intuitive at all and I find I have to take my eyes off the roads to make simple adjustments. The screen also reflects the sunlight and can be difficult to see at times. Comfort is excellent, front and back, and ingress/egress is great for folks w/o arthritis. Trunk space is also a plus.
We already knew what we wanted, but needed to actually drive both models to be sure. Mattison was very helpful and patient with us, and even helped me link my phone up which probably wasn't necessary, but really appreciated. I don't care for the price negotiating process, my husband does, but even that went pretty well. Over all I got a very nice Christmas present.
Love my Outback!
by Otisco Marion from Marietta, NY
January 2, 2019
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
The sales staff was courteous and professional. Financing was arranged through local banking and was convenient. Everything was explained and well delivered. Showroom was nice and comfortable.
Reliable. Affordable. Excellent utility.
by No Screen Name from Brooklyn, New York
January 10, 2019
Amazing sedan for the snow! Drives well. Great features. Really the only thing that’s missing for me is the automatic lock once the car is in drive and moving. You have to remember to lock the doors. Otherwise, I love it!
Had a very pleasant truck buying experience from them.. all very friendly and they know there stuff A++ dealership will definitely be my ford dealer.
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
I got the simoniz treatment inside and outside they told me it would take about 3 hours but it didn't take that long even with doing a front end alignment plus I had rugs on the floor and they weren't even moved so I don't know how they did the carpeting . The outside was supposed to be washed but there still stuff along the bottom. I had an appointment but at first nobody seemed to know anything about it
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
Everyone from the front door to the time we left were sincere, genuine, friendly, supportive, and all around good people. Carlos was awesome with my grandson, who took pictures of him, many, many pictures. I would certainly recommend if you are looking for great service and a good experience Stuckey Ford is the place to go.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
Everyone was great! This is the second car I purchased from stuckey. I totalled my first vehicle by hitting a deer. I was on a strict time limit to get into a car before I lost my rental and was without a vehicle. The team worked very hard to get me close to where I needed to be in order to get a new vehicle. I will recommend stuckey any chance I get and will be doing business with them in the future! Thank you Thank you Thank you!
Hey I just got it home and I’m being optimistic
by Elizabeth is styling from Centerport NY
January 8, 2019
This was a pre-owned vehicle used lightly as a loaner. It looks, runs and even smells like new. And we paid a great price, no BS
Great sales team all around! They were patient and educated me through the process. What would take all day took a few hours. It was a positive experience!
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
I've bought two very nice, newer used cars at stuckeys over the last few years for my young adult daughters. I was very pleased with the cars and the prices. The salesmen on both occasions were very courteous and helpful. Financing was also convenient and found us a competitively low interest rate. My older daughter has taken her car there for routine service (oil changes and inspection) and has always been treated very well. I have one more child to find a car for in the next couple of years, and I'll definitely look here first.
Subaru Makes A Solid Vehicle
by Denver2019 from Aurora, CO
January 6, 2019
This car meets all of my needs. I especially love the way it handles on the highway. It drives smoothly and is quiet. I love the Starlink system that links to my iPhone. For the value I feel that you get a solid and reliable car.
This is the 2nd car I bought at Stuckey's. I was pleased with the way all the people are helpful. This time was even better. Brittany was very good in helping me with the facts of this purchase. She shared all the pertinent information and answer all my not so pertinent questions.I never felt like Brittany was talking down to me because of my age or gender. All in all it was a great experience.
Great value for the money...
by calxndr from Brandon, MS
January 1, 2019
Great car! Fun to drive, good looking and safe! we’ve enjoyed it very much! Great gas mileage, our everyday driver. Beautiful leather interior and exterior in black.
This car provides one of the best safety feature, eyesight. Driving with it always provides me with the most confidence. The AWD comes with standard configuration of this car also make your icy driving safer.
THIS CAR HAS DEVELOPED TOO MANY PROBLEMS; TWO ARE RELATED TO THE A/C SYSTEM; OTHERS ARE RELATED TO WHEEL BEARINGS, AND AXLES. THE VEHICLE MAKES "POPPING NOISES" IN THE DASHBOARD. IN ADDITION, THE REAR HATCH DOESN'T GO UP ANYMORE WITHOUT HELP, AND THE EXTERIOR MIRRORS MOVE AROUND INSIDE THEIR FRAMES WHILE DRIVING ON THE HIGHWAY.
I owned the Legacy 3.6r limited edition. I bought it new when the next year was coming out. If you can find one that way you have found a unicorn! They hold their value! Excellent car, I wish I still had it.
Best buying experience i ever had and the most friendly sales people and staff. Everyone very helpful and they amazed me with all they offered on the deal. I will always be looking here for my new or used vehicle from now on and i found a place i can trust to do my repairs. Go Freedom. Keep up the great work.
Very Reliable and great gas mileage
by Matt N from Omaha, NE
January 5, 2019
This is the 2nd Legacy I've owned. They are fantastic vehicles, no issues, does better than imagined in snow. I've already purchased my 3rd. The only reason I get rid of them is because I drive 30k miles/yr and I don't like having vehicles over 100k. I averaged about 32 mpg over the life of the car (mostly highway).
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