Used Subaru SUVs for sale near Richford, NY

Mark Powell is a great sales consultant and he knows how to treat a customer. Very proud of him and his achievements

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

The texting and emailing features were very useful for me. I am a busy person with very little time to “swing by” a dealer. The dealership worked with me on trade in value for my current vehicle and has stayed in contact even though I did not purchase the day I was in.

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to check out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn’t fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I’m happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn’t on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we’ve run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we’d gone through what I’d call a normal car buying process. This was so far removed from any experience we’ve had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you’re looking for a car, I’d recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

prime choice of reviewing the accident vehicle into replacement vehicle with warranties and Rewards given.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Greg’s auto sales is by the far best dealer we have ever done business with , his son Josh is a pleasure to work with, got us a great rate on our financing and was so transparent and honest, we did have a problem with the car a couple weeks after and they immediately made a phone call and set us an appointment and had it fixed. We will definitely be back to buy a car again thank you Greg and Josh

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

After hours of internet research, calling dealerships, and looking at vehicles I stumbled upon Jeff Kies Auto Sales. Many of the places I called within a 200 mile radius were very cold, uninformed and complicated. After speaking to Adam on the phone, I right away realized that I was dealing with people who were professional, courteous, and kind. For this reason I decided to make the 2 hour trip and cannot express how pleased I am. Their lot is organized beautifully according to year, make and model. Everything is clean and attractive. I got a kick out of their office area that had an antique gas pump and other neat decor. Adam made the entire car buying process seamless. He went above and beyond to answer all of my silly questions, prepare my vehicle and do the do all of the paperwork on the same day! It was a joy chit chatting with both Adam and his dad. This is a lovely family owned business and I would love to do business with them again in the future. Thank you I love my new vehicle so much!!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

We just bought a great car from Upstate Auto Center. Matt could not have been more helpful and he made the buying experience so easy for us. He had excellent knowledge about the cars on his lot and made really useful suggestions about the right car for our needs. He walked us through the buying process and made everything simple for us each step of the way. All of the cars on the lot were super clean inside and out too. You can tell that they really take pride in their cars and workplace. Immaculate detailing and great attention-to-detail mechanically too. When we had a test drive, there was a little rumble and Matt took care of the minor work the car needed immediately. It drives like a dream now! We're thrilled with our new car. I can't say enough good things about Update Auto Center! All of the staff were friendly and professional, the cars are great, and we would absolutely recommend that people check them out. Don't miss these guys when you're looking for your next car!

I bought my Subaru in 2023 because it only had 60,000 miles on the OD. It's the minimal 2.5X model, but I couldn't pass up the car at such a low price. After driving it for over a year, I put only 6000 miles on it. I took it to the Subaru dealer for NY state inspection, and had the brakes replaced, and paid for the 60000 mi Subaru recommended service. I love this car, especially since I can connect my iPod to the blue tooth and play my music library. It is a bit noisy on the highway, but it's not the luxury model, so that's expected. The Subaru dealer said everything on the car was real solid. So far it has been very dependable, and easy to drive in the snow. It has no leaks, no dents, no squeaks, no problems. I've owned and driven 8 Subaru's over the past 40 years, and I'm hoping to keep my 2013 model and drive it for at least another 10 years.

After 6 weeks of intense online research, going to dealerships and speaking with car salesmen, at the very last minute we found Jeff Kies Dealership in Apalachin, NY. What a blessing. They are not your typical car salesmen. Adam truly cared about our situation and had some great ideas on how we could purchase our vehicle. Best car buying experience ever. We will be back and so will our family and friends. We are telling everyone how we received the attention we deserved. They are an honest family business with amazing customer service and integrity. Hard to find these days. Wish we had found them six weeks ago. Sheila

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

I've had car repair (body work) done at Royal, and the staff there is so pleasant and professional, explains things thoroughly, and always makes me feel like I'm in very good hands. The waiting area is pleasant. I always bring remote work and am able to work while I wait. Last time I picked up my car, it looked like new! It had been cleaned inside and out, it was such a pleasure to get in it. Excellent experience!

Experienced zero issues in doing business with Crown Subaru. They were professional, efficient, and knowledgeable. The transaction was business like, and the personnel just about perfect.

I had been looking for months for a Subaru Baja. They are pretty rare. These folks had a 2005 that looked good, so after some emails and calls I drove 100 miles from Rochester to take a look and possibly trade my 2001 Outback. The Baja was as clean and ran as well as I had been led to believe by Elliot, and I bought the Baja. At home I discovered that the driver's side door lock didn't work. I took the car in to my local Subaru dealer to get that fixed and have some routine maintenance performed and have the car checked out in detail, even though I was pretty sure there was nothing seriously wrong with it. The dealer confirmed that the car was in good shape, and estimated the lock repair. This repair would not have been covered by Ridge Road's warranty and I knew that, but I thought a call to them was in order anyway. Elliot offered to split the cost of the lock repair. So I had the repair done by my dealer and sent Elliot the bill. In a matter of days I received a check for the agreed-upon amount. It would have been easy for these folks to walk away from this, but they didn't. Over the years I've bought LOTS of cars from lots of dealers. Some of those experiences were good, some not so good. From beginning to end, this experience was one of the good ones. I would deal with these people again. You should too.

I have had a 21, 23 and now a 25 Subaru Forester Premium and over the years they have gotten better. I didn’t think I would like the large screen but now after two weeks of driving it, I’m loving it. It is a safe and reliable vehicle for small families and seniors like me.

We went to royal Subaru hoping to find an SUV after going all over and having no luck. We met “Uncle” Bill OGorman there, and he helped us find a Subaru Forester Touring that we fell in love with. It is a lovely light green color. It fits all of my needs, as i am handicapped and have trouble getting in and out of cars. Bill went above and beyond making sure that we were comfortable, and that we knew and tried every feature in the vehicle. We went on an extended trial test ride, and he went over every detail that we asked about, and then some. When in the office, he made sure we were comfortable, offering us snacks and a drink of juice or water. That was very thought of him, as i have trouble sitting for long periods. He did a very through job of explaining all the other details that we needed to know before we got the car. We would highly recommend Bill to anyone who comes there, and had a very pleasant experience at Royal Subaru of Cortland.

I purchased my Outback Premium in 2022 new. Liked the color. silver, and didn't want moonroof or a lot of extras that could break. Bad battery experience has really disappointed our experience although the cars performance and comfort has not.

I live about 4 hours from the dealership, and I bought a great used car. Bret was the salesperson and he ensured that everything went smooth. I had an overall awesome experience with this dealership.

I recently had my car stolen and totaled. I actually work for the dealership and enjoy the work I do with the company. Mr krohn has been helping me out for the past month and a half with a car. It has been difficult but with the patience and time he has given my mom and I, I could not be more grateful for him! He worked with my mom and I till the very end and has been nothing but helpful. I ended up getting a 2019 subaru forester. Lots of room and a perfect vehicle into the middle of my adult life. I hope this car lasts me through the next few years. Thank you Mr Steve Krohn for your hard work and the kindness you have shown us.

Every person I spoke with was considerate, appreciative and AWESOME. They kept thanking ME for buying my car, and I kept thanking THEM for allowing me to buy a beautiful Hyundai Sonata!!! It’s beautiful and EXACTLY what I was looking for. They worked with me to get a payment I was comfortable with and were just GREAT!!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

My husband and I went to the Service Center for an oil change and tire rotation. We immediately were met by Service Adviser Chris Mondolfi. He treated us as if we had been longtime service customers - this was our first visit to the Matthews Import Center’s Service Center. He was polite and made our experience as pleasant as can be. We will definitely return based on our recent customer service received not only with service but with our recent purchase of a certified used Kia Sportage.

I have had this car for 3 weeks and love it. The interior is so comfortable and the car is very quiet on road noise.

We dealt with Kyle. He was very knowledgeable, patient and helpful. Would recommend Matthews to anyone looking for a used car!

Love my new crosstrek! My Impreza was great too but the Crosstrek is more my style! I’ll return to Subaru when I’m ready for a new car!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

My2018Subaru Outback center screen went blank in September last year . It took four months for the parts to come in. But, Tina kept me informed about status of the order. Finally, the parts came last week and the screen was fixed .Pleased with the service. Derrick was very friendly,efficient and helpful.Definitely, will go back for service.

Great dependable car. comfortable driving, the 6 speed trans is awesome(same as in the wrx) so stop talking stupid. People who don't like this doesn't know how to drive a manual. handled great in snow, and remember you are controlling this car not the computer

ECM was understanding and accommodating during a difficult time to be looking for a vehicle. They made everything simple and streamlined and didn't try to sell me anything that I didn't need. Good experience and happy with the transaction.

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

I’m a first time car buyer, and I worked with Pablo. He made the entire process go as smooth as possible. I couldn’t have asked for a better experience! He even checked in with me the day after the purchase to see how everything was going.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

They are willing to work with me. Its hard to know what to do though because of inflation now every where!

Best car I ever owned. 135000 miles. No problems will buy a new new new new new new new new new new new new new