Glenn at Brickners went out of his way to hep us purchase a new vehicle. I would give him personally 5 stars!
Great family company.
All employees very friendly.
Brickner's in Wausau, WI is a great place to do business with!
Exceptional dealership that knows how to conduct b
by Rich B from Rhinelander, WI.
September 28, 2018
The best dealership I have ever dealt with. Every aspect of this business is conducted the way I would expect a business to be run. A special shout out to Jordan in service who makes it a pleasure to get service work done! Very professional on all levels, courteous, fast and efficient. The facilities are very clean, waiting area is nice and they do what they say they are going to do when they say they are going to do it.
I recently purchased a 2017 Suburu Impreza from Mike Curtis at Kocourek Suburu. We originally weren't even planning to stop at Suburu, but then did on a last minute whim. Whereas some dealerships just handed us the keys, we very much appreciated that Mike took the time to walk us through all the amazing features offered in Suburu vehicles. Our choice to purchase was based on (1) the Impreza had so many safety features, (2) a spacious interior with soft leather, large windows throughout, and (3) was the best sedan in terms of balancing both the safety of all wheel drive with comparatively excellent gas mileage (28 city, 38 hwy). Overall the dealership exceeded our expectations in terms of their customer service, knowledge of the sales staff, products offered, and willingness to accommodate some special needs we had in the purchasing process. I would highly recommend stopping here first if you are looking for a new car (and ask for Mike)!
We have had three subarus. . We have never had anything but excellent service from this company and would never purchase a Subaru from anyone else. Questions are answered in depth and to ur satisfaction and all the staff are extremely helpful and friendly. They always call is by name, a rarity in this day and age.
We had the choice of 3 dealers, all about a 2 hour drive from our home, did our initial shopping online . Dane Bjorklund of Kocourek Subaru, Wausau was the most informative with responses and pricing. I don't look forward to buying a car, however Dane made it a pleasureable experience!! We have had our Outback serviced now 3 times since we purchased last June (18,000 miles) and the service department and advisors make sure that everything is done to and above my expectations. This is a top notch dealership that goes the extra mile to make you a happy customer!!
This is our second Subaru, both have come from Kocourek, both have been by far the most pleasurable auto purchases we have ever had. If anyone is looking to purchase a new vehicle, do yourself a favor and check out Kocourek Subaru. You will be very impressed with the whole dealership. Luke, Dane and Adam were awesome and we thank you guys for a great experience. With that said I would like to thank everyone at the dealership you are all exceptionally professional, really all you have to do is call when they answer the phone they say their name and say they can help and thats exactly what they mean. I will always have a Subaru and as long as this staff is at Kocourek that's where I will buy my Subaru from. I don't want leave out the parts and service departments honestly this is a class act operation. Thanks again Kocourek Subaru.
Luke, Tom and Brent:
We came to Kocourek Subaru after an incredibly unpleasant experience with another dealership in Wausau. We expected the same unprofessional, high-pressure, dishonest behavior that we had come to associate with car sales. Thank you for proving us wrong!!!
Tom Jones (sales): You were helpful but never pushy. Thank you for your honest opinion and for directing us toward a reliable vehicle that was within our budget.
Brent Schwartz (finance): Thank you for walking us through the final closing process and answering all our questions. We appreciated your good humor and straightforward approach.
Luke Babcock (sales and finance): A special thanks to you! We were very skeptical at first and approached this sale with a "buyer beware" mentality, but you remained positive, respectful and transparent throughout. You worked exceptionally hard and went above and beyond to help us make our purchase.
It was a pleasure doing business with all of you!! We will wholeheartedly recommend Kocourek Subaru to our family and friends.
Had the absolute pleasure of working with Dane Bjorklund at Kocurek Subaru. Let me tell you this guy right here absolutely sets the bar for professionalism and customer service. If your looking for your next car and at all considering a Subaru, I can't recommend anyone better to work with
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