Used compact SUVs for sale near Irondequoit, NY

The Transfer process was unfriendly. The vehicle I was interested in had to be released from My hold and I had to wait until it came back on the website to request s transfer.

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

This was my first time purchasing a car from Balkan I will be coming back

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

VERY HAPPY WITH 2024 CROSSTREK , SHOULD OF BROUGHT IT ALONG TIME AGO. ALL STAFF VERY FRIENDLY . NO HARESSMENT

I bought my 2025 Subaru Forester the middle of August and two weeks later took it on a 1500 mile road trip. My only complaints are the funky steering (extremely sensitive) and the 11.6" Infotainment screen occasionally freezing. That's not a good thing when driving in traffic. I wished it was AWD versus continuous four wheel drive. Overall, I do like the Forester better than the CR-V I had before.

We just wanted to take a moment to share our wonderful experience purchasing our new vehicle from your dealership. From start to finish, the process was smooth, professional, and stress-free. A special thank you to Molly, who went above and beyond to ensure we found the right vehicle. She was incredibly knowledgeable, patient, and made the entire experience enjoyable. She took the time to explain all the features of the car, answered all our questions, and never made us feel pressured. The financing process was also seamless, with everything explained clearly and handled efficiently. When we picked up our car, it was spotless and ready to go, making the final delivery feel even more special. We truly appreciate the outstanding customer service we received. Thank you!!

I am very pleased with my Rogue. It is a 2019 that I purchased with 13K. I think the styling is very good and the interior is roomy. I'm 6' and my brother is 6-2 and we both have plenty of headroom in the front or the back. The turning radius is very good. Only downside (which I don't care about) is the acceleration is only mediocre. Overall, highly recommended.

I had a great experience working with Bob Johnson Leroy. The environment was clean and the staff were friendly. The overall experience went smooth.

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

Jodie is always attentive to what I need and is careful to keep me informed as to what is being done or if I need more. Very satisfied

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

I bought my truck in May and everything was smooth and above board. Great people and the place was clean and comfortable.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

Honest and upfront with what was needed for my truck. Service Manager Gary Dianetti and his team are top notch. Thanks again for your help.

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

BMW Rochester is the best dealership with the top level dealership hardware and professionalism in serving customers. My X5 had check engine light on. I went to a BMW dealership near Binghamton and was told to replace LSM module. I was required to pay $993 for the replacement. After the replacement, the check engine light still on. I was required to replace DEM module with the $3.3k cost. I had to end the nightmare by coming to Rochester BMW dealer to resolve my X5 check engine problem. Thanks Brianna, the service advisor, and the professional service members for fixing Check engine light problem. They accurately identified the problem was caused by rodent chewed wire. They clearly listed the diagnosis result and the suggested repair items with the reasonable coat estimates. Very clear, very accurate and very professional with the integrity. I have to say customers including myself in Rochester MMW were treated so well by the very plight professionals. Rochester BMW is great cause they demonstrate the integrity and professionalism . They make me trust BMW again!

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

I got the 2025 Subaru Forester Touring. I stayed with Subaru because I loved my 2017 Touring. I'm familiar with the layout. Hybrid was not available, but I heard the battery cuts into the cargo space.

Mazda of West Ridge were thorough with the NYS Inspection. They found some recommendations that needs to be addressed in the future. They, also, found a recall on the vehicle.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

For a car made in China, with their reputation for putting out shoddy products and looking at their buildings and roads that's falling apart as we speak, I was totally surprised at the quality built into this car, not knowing at the time of purchase that it was made over there, which would have made me pass on buying it. But we are talking GM here, that built the plant in Shanghai, who took every part over there just to use their labor only to assemble it, and they did an excellent job. I figure that GM pays them better than all other jobs in that country and they don' t want to lose that job, so they do the best that they can when putting it together. We are at 105,000 miles now, and did all the oil changes and did go through the hundred thousand mile checkup and all fluids changed, and it has yet to have anything to go wrong with it except for changing out the 5 year gel filled very expensive battery *at 5 years on the dot, and the second set of tires. Even still has the original front pads on the brakes, but due to my real easy driving and feathering them coming up to stop lights, trying not to let the stop/start system engage at full stop, and have been doing an excellent job in timing lights and breaking one law by doing 'rolling stops' at stop signs with no cross traffic in sight. I'm a person that drives a vehicle until it rots down, like I did my '84 Toyota diesel pickup that I put over 800K on it until finally the box frame under it rusted in two, forcing me to park it forever, with the engine still running in it. And with this car I'm shooting for the same mileage before it falls apart just from so many miles on the body.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

I have had no real problems, except maybe the cheap tires they put on when its new. 23,000 miles and down to the wear bar. Sometime the info screen is frustrating to get the right pressure to find songs with the music channel I have. I do worry about the short warranty. 3 yrs 20,000 miles which is over. I cant believe that I overlooked that. I worked at GM for 8 yrs so I got the discount and that was why I bought it. If I had to do over I would by one of those Asian cars with 10 yr 100,000 mile warranty. Though I have had no problems so far. I only put about 7500 miles a yr on my car. I have 23500 now.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Needed brake work on my 2020 Honda Fit. The West Herr Service and Parts team made the entire experience great! Will service my car here again!

Love my 2018 limited Forester , Great as you the very comfortable love how it drives good gas mileage so far.. highly recommend this car great for transporting kids also… Very quiet driving experience

As always, a very professional and pleasant group. Prompt and courteous. Video of the service is very helpful. The chips were done to perfection

I like the solid feel of the car and the sturdy and high ride. Good acceleration. It would be a better SUV if the ground clearance was at least 10” or 12”, with the exhaust pipe properly tucked away!