I have purchased numerous vehicles and Joe Castrogiovanni and Tim Chumley were exceptional and professional. They both were very polite and knowledgeable about the vehicle we were interested in. It was a no pressure buying experience and they went out of their way to answer all our questions. I would definitely buy again from these two salesmen and dealership.
I recently purchased a vehicle from this dealership and my experience was great! Joe Castrogiovanni really made buying a car, a smooth, genuine transaction. He knew what he was talking about, and didn't come off as a salesman, at all. I feel like I made a good choice coming here . The entire staff was nice to us. I love my car! Thanks again
We had the BEST possible experience with this dealership! My husband and I were looking to purchase our first car and Joe was amazing! He went above and beyond to make sure we left with the car we wanted and payments we could afford! I recommend him to everyone! We will definitely be back when we look to upgrade!
Our salesman Gary Cooper was easy to work with and very professional. He was extremely knowledgeable and pleasant. The financial person, Sadiq was through and made the process smooth and quick. Great staff overall.
Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a timely manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.
This was the absolute best experience I have ever had car shopping. What attracted me first was the vehicle listed $5,000 cheaper than other Models of the same year WITH higher mileage. Not only was the vehicle in excellent condition but so were the staff. David was the car salesman and Crystal was his helper and David made an impossible deal possible. I have never been so satisfied with an experience until then! Would recommend any and every one to visit this dealer.
Words can't express how great my car buying experience was with Melvin Davis from Jack Ingram Mercedes dealership. I really appreciated the no hassle transaction. Melvin and the staff made this the " BEST " car buying experience ever. I must say Mercedes really rolled out the red carpet for me and made me feel like a celebrity. Tour the entire staff thanks and God bless all of you.
I had a great experience at Jack Ingram. Chris Black helped us every step of the way. He gave me a great comparison of the different cars that I was interested in, and I feel certain I made the best decision thanks to his help.
We recently purchased a Mercedes Sprinter 4X4 from Jack Ingram. Chris Black helped us out, and we were very impressed with their professionalism, knowledge base, follow through, and overall expertise. This was the biggest car purchase by far for us, both in size and value, and we could not be happier! I purchased a one way ticket from Austin, Tx and flew to Montgomery, AL to buy the vehicle, then drove it home! I would highly recommend Chris Black and the Jack Ingram Motors group to others.
I have have purchased many cars over the years from different dealers but I must say this was by far the Best group of folks I have ever worked with, from the Manager Mr. Denver to the salesman JT they are very nice, kind and Honest and easy to do business with. this is my first Benz. Thanks
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