My salesperson, james, was very nice and knowledgeable
by Nateduda01 from DealerRater.com
December 5, 2018
James my salesman was very nice and knowledgeable. He had my best interest in mind when helping me find a car. Would recommend coming here for anyone.
Most advanced car ever!
by stevedupe from Milford, MA 01757
December 10, 2018
Incredible technology. Rocket ship fast and powerful. The ONLY negative I can give it is that charging can be a pain but getting easier all the time (more chargers in more places than when I first bought it).
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Lawrencio from Bryn Mawr
December 31, 2018
The car has exceeded all my expectations, great performance, excellent visibility, great breaking, NO Problems. Over the holidays a Porshe and Mercedes owner drove my car and they both stated... the Model 3 is my next car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Reducing Fossil Fuel Imprint
by South of the 49th from Fresno, CA
April 25, 2018
Definitely not a cheap vehicle to purchase (new or used). Looking forward to not having to pay ever higher costs for gasoline in the future. The electronic sophistication will take some getting used to. Better not be afraid of technology if you are looking at a Tesla. It can be a bit frustrating to try and find the right screen but I'm sure it will get easier with time. Tesla's SuperCharging network has worked great so far, it is integrated into the GPS so when you enter a location it shows all the SuperCharging stations along the way and the range. Can usually get back on the road in less than an hour. Like the regenerative breaking system, rarely have to touch the brake except to come to a complete stop. Very solid and quiet. If you can afford one, definitely recommend it.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
You won't want to drive anything else!
by paulpannu from Sacramento, CA
October 23, 2018
The Tesla Model S is an amazing vehicle, pure and simple. The pick up speed is unparalleled by any gas car. This car is quiet, smooth, reliable, and virtually maintenance free. Not having to stop at a gas station is a great feeling. I couldn't say enough positive things about the Tesla... you would think I'm getting paid to say this but I'm not! :-)
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
This Was and Is my Dream Car!
by rporter08 from Dallas, TX
November 29, 2018
With what you get in performance and luxury, it's hard to believe it is a practical family sedan! The technology built into this vehicle is second to none, and as an electric vehicle, there is NO competition! I own 2 of them!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
quietest car ive owned
May 6, 2018
it has more storage room than other cars ive owned,its fun to drive,its quiet and i like the auto drive assist. it helps the stress level.
Had a difficult experience at the Akron location. My husband and I decided to go to the Bedford location for more options. Nothing was as good as the car we looked at in Akron. Brooke offered to transfer the car from Akron, add 80% tires, fumigate the car, and match the Akron location price. Very happy with experience and her professionalism.
Wow!! Just needs conveniences
by Crazybob from Cary, NC
May 1, 2018
The car is terrific. It does rear seat cup holders, door pockets, wider sun visors, XM radio , sun glasses holder, to name a few.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Good Value for money with state of the art tech
by Tesla Model3 review from princeton
January 2, 2019
Good Value for money with state of the art technology. Hassle free buying experience . Most of enhanced options comes with the car .
Works great on highways, local roads . Very safe and reliable to drive .
Regenerative braking is good since it gives longer brake life .
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Greatest Car I’ve Ever Owned
by Jtownhawk from Des Moines
December 14, 2018
This is the most fun, coolest, high-tech, and SAFE car I’ve ever owned. It is an absolute dream and I can’t imagine owning any other
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by Michael from Portland, Oregon
October 27, 2018
Everything about this vehicle, is well planned and executed. Switching from my Mercedes-Benz to TESLA was like trading in my flip phone for an iPhone. Automotive Perfection!!
Our car purchase experience was smooth and the owner is very helpful. We had looked at the exact same vehicle at the dealership two days before for $6000 more. We found our vehicle online and drove up to see it the next day. Mr. Ilya allows you to look at the inventory and does not hover. Very easy transaction. He told my husband when he was ready to buy he could help him find what he wanted as well. Highly recommend!
The car of the future
by Le Petit Oiseau from Las Vegas, NV
March 25, 2018
Elon Musk chose not to advertise publicly for his Tesla cars. No print ads. No commercials. Just word of mouth and reputation. Once behind the wheel, you can see why.
The interior is roomy enough for to sit five comfortably, including tall people in the back. And there's more than ample room for stowage since especially the hood area is devoid of traditional engine parts. But the beauty lays in the computer console... its large screen display presents incredible visuals. The navigation is top notch, pre-plotting long distance trips to include stops for powering up and fueling up (with food or hotels) while you wait to recharge. And then there's the autonomous feature, a little freaky at first! It's like having in-flight autopilot for your car. Remote control features via the Tesla app are an added bonus (and great for gags).
And then there is the driving. There's a learning curve.... Feel the G-forces at you go from 0 to _!_ in a few seconds. Let go of the acceleration pedal, and experience an instant power drop which slows to almost zero. Once you master this pedal action, you are in control of one of the best handling vehicles on the road with automatic adjustments for road gradients and safety conditions.
What can I say? Great for me. Excellent for the environment. I am in love with this car.
When I first walked in I was greeted at the door by the associates. Sam was very fast, professional, and proficient. I would reccomend him to anyone
Not just the best car, The best THING I’ve owned !
by Tesla guru from Los Angeles Ca
November 28, 2018
It’s Not just the best car I’ve owned , it’s The best THING I’ve owned !
I should have made the purchase / transition to Tesla years ago....especially since I have solar, I’m charging at home and driving for free (Not counting Tesla’s 10,000 + free Superchargers across the US)
So consider the savings from :
1)Not purchasing gasoline/diesel/natural gas or propane or hydrogen.
2)Not paying for oil changes.
3)Not paying for cooling system / radiator antifreeze maintenance,
4)Not paying for smog checks and or smog related repairs .
5)Not paying for brakes, brake related expenses till way over 100,000 miles due to Tesla’s regenerative braking .
6)Not having to pay for motor/engine belts and hoses.
7)Not having to pay for Transmission oil/filter service or maintenance and repairs since Tesla’s do not have transmissions.
8)Not paying for fuel filters, DEF fluid (for new ’clean diesels) .
9)GREATLY diminished waste of time in traffic due to the ability to use the carpool/HOV lane while driving solo.
10) Tesla’s are the Safest vehicles made receiving the highest marks on crash tests.
After leaving the lot the car battery died. My salesman was very good. The jury is Out on the repair service. So far it looks Like the battery.
This is a good car with Tesla
by JeffzPhenomkb27 from Los Angeles, CA
January 1, 2019
I think this is a good one. The exterior is good. The interior is also good. The build is good. This one of my fave cars.
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