When my car was totaled I was given a 2018 Hyundai Elantra as my rental car and I just loved it so much that I decided to go to Taylor Hyundai to purchase my new car. Kimberly was very helpful and she knew I loved the Elantra and made sure that I drove one of the lot. She???s a great sales lady and overall a nice lady in general! Very great experience!
My wife and I visited Taylor about five times and test drove Santa Fe's on each occasion. Angel was very patient, helpful, and didn't pressure us at all. Didn't even have to do the "my manger would like to meet you" thing....which I HATE doing. When we decided to buy... they gave me a fair price on my trade in without a haggle ($3k more than two other dealerships offered). They also price matched what USAA said I should pay for a "great deal". Easiest car buying experience ever...usually takes me two to three days of pitting two dealerships against each other. This couldn't have gone smoother and I am happy with my purchase.
Excellent service & willingness to please of entire staff
by Susan72 from DealerRater.com
September 26, 2018
Couldn't be more pleased Excellent service & friendliness of staff. They will go to great lengths to help you obtain vehicle you desire. Always a sales team & service member to help with any questions during & especially after sale.
We had a great salesperson that made our experience awesome. Kim made everything we wanted happen. She has been there still for any questions we have. She was such a pleasant surprise. Will tell all that we know to come there first!
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
I did a nation wide search for a specific make and model. I found it at Gerald Jones VW. I worked with a great salesperson Rob Ibarra. He answered all my questions promptly and took pictures of things I wanted to see.
It was a pleasure doing business with them.
When I walked in I was shown the great amount of appreciation for coming to Gerald Jones and choosing them to by my next commercial vehicle. It surely paid off when I got a really good deal and not having a put too much down. I am very thankful for Rob Ybarra and Gerald Jones
The process, attention given, effort on their part to find the car we wanted, being upfront and honest in every area of the dealings and giving us a very comfortable, informative and caring atmosphere to do a major purchase gets a 5 star rating. They seemed to be much more interested in satisfying the customer than in just selling a car.
Hat's off to the entire staff and those that create this type of atmosphere.
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
GREAT SERVICE AND GREAT PEOPLE WORKING THERE. LE3SS THAT AN HOUR TO GET IT CHANGED AND A CAR WASH. ENJOYED THE NONE NEWS STATION ON THE TV.
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