I contacted this dealer after seeing their listing on cars.com. They quickly followed up with my and posted additional pictures of the vehicle that I was interested in. They also were willing to meet me half-way for a test drive (I live about 1:20 from the dealership). Prior to the test drive, they ran the vehicle through their shop for a full inspection. The salesman that I worked with was very helpful and our conversations did not feel pressured at all. After agreeing for a fair price, we drove to Monroe to finalize the purchase. My only complaint is that the vehicle only had one set of keys instead of two. However, the salesman was able to provide an extra key on site while I wrapped up the purchase. Still only have one key fob/remote though. Overall, a pleasant buying experience.
I do not normally do reviews unless service is awesome or very very poor. So anyway if you are looking for a friendly, no pressure and willingness to please this is the dealership to visit. As most may say I can be hard to please as I know exactly what I am looking for what I will compromise on and what I will stand firm with when it comes to purchases especially vehicles. So I had been looking around for the vehicle I wanted (FYI I will be paying cash no financing) locally with no one wanting to work with me on price which I will not give on once I decided how much I want to spend so next I was thinking of going to Shrevport but wanted to visit Jim Taylor first which I am SO HAPPY that I did just that. Here is my experience from beginning to end with the most awsome salesman 'Dante Ferrand, Sr." greeting me upon arrival and listening to me as I told him what I was looking for in my new vehicle. So mind you it is extremely hot with Dante having to work outside to assist me along with my pickiness with the most pleasant attitude as we look at many vehicles then I found the one I wanted but someone was going to call that day to let the dealership know if they were still interested. Now, at first you would think that they should sell to the person there with the money but one of the reasons this place is so great is they actually said by their word literally. Well the next thing I know is that the manager Erik Etzel whom is another awesome staff member found me exactly what I wanted and sold it to me at an awesome price. So instead of dealing locally I will be back at Jim Taylor when I need to purchase another vehicle and referring them to everyone. Thank you Jim Taylor for caring about customer care along with quailty with out the huge pricing.
This is the third Prius I have purchased though this dealership. My experience was positive, the vehicle was just what I was looking for, and the sales staff was very helpful. I have recommended this dealership to my friends and family. In the past, I found that their service department was accommodating and reliable. It is important to me to know that I am doing all I can to help to save our environment by driving a hybrid vehicle, and saving gas money is a good thing, too!
Easy to work with. Easy in and out. Once we made the deal, it only took 20 minutes to get me out the door. I was in and out in less than an hour, including test drive, negotiation, and processing the sale!
Located a car on line. Sent inquiry. Salesman messaged me right away. Set up test drive and decided to purchase the following day. Joe K introduced me to their Finance manager and we put the deal to bed. I purchased the vehicle and an extended warranty. Everything was explained in detail throughout the process.
I enjoyed the purchase experience.
I came to the dealership to look at a 2008 toyota tundra and the truck had wire hanging out the dashboard where somthing electrical had been replaced or removed.The salesman told me he didnt know what it was and brushed it off like it didnt matter. THAT TURNED ME OFF FROM BUYING THE TRUCK.I drove a 100 miles just to see the truck.
I live a couple hours away from the dealership. Bought a new 2017 Toyota Tacoma. Whole process was great. Great price upfront by the internet sales manager, no negotiating. Vehicle was clean, filled with gas and running boards already added when I got there. Finance manager was excellent also and had paperwork ready for me to sign. Couldn't ask for a better vehicle purchase experience.
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