Everything went sideways on the repair of a fuel pump on my 2001 Navigator. It was to be a 2-3 day job that turned into nearly two weeks. Look at my rating. A ten! Why? Customer Service and great employees. The service manager, Bob, the service reps, Geo and Bill, and the service phone gal all did everything they could to make this issue work FOR ME. They covered a great SUV rental for us to go on our trip that was planned, they had my car ready upon my return, and the chargers were very reasonable. I know my car was late and the problem was caused by Harper's error. But what should be done if an error is made? Fix it and make it right for the customer. They did that this time - and have done it in the past. Good customer service is what I expect, and is, without a doubt, what I receive from Harper's. Well done, folks!
2019 Toyota Corolla LE Review
really ike our new toyota
by debridge from eureka sd
May 16, 2019
5
this car is very well made. Its comfortable and a very nice ride , the body style is also very nice and it over all looks great
Quick, easy, and no pressure sales. It was altogether a pleasurable experience, this is the second car we have bought here and have had a good experience both times!
2019 Toyota Corolla LE Review
Driving
by Lewis2 from Atlanta ga
May 14, 2019
4
Car basically drives itself. Car small I would love to stay in the middle of lane but the computer says different. Seems like I fight with the car more then anything. Other then that I love the car just wish I didn’t have to fight with the computer so much.
Moved to north California from Boston 6 months ago and needed a good mechanic when my the transmission in my Ford Focus suddenly started to studder and malfunction the day before we were going to drive back to MA for the holidays. Helpful, friendly staff who care about their customers, catered to my situation and got my car fixed so I could make it back to Boston to see family for the holidays. Nathan was a big help getting my car in right away and kept me updated to the cars status when it was going to be ready. Will continue to bring my vehicle here for service in the future!
2020 Toyota Corolla LE Review
Quiet and Roomy.
by douglas, UT Fan from columbia, TN
May 13, 2019
5
This car is very quiet and roomy. The doors are very sound. The screen is very easy to read. The safety features are wonderful. It is beautiful.
I have now bought 3 vehicles from Roy's and I have yet to have any sort of problem! The salesmen are caring, kind and help you buy a car opposed to selling you one. Hands down nicest quality and selection to chose from in the area! These guys will go above and beyond your expectations! Can't ask for an easier, more fun place to buy a car.
2019 Toyota Corolla LE Review
Good gas mileage
by Shannon V from Atlanta, GA
May 11, 2019
5
Meets my needs and wants. Love the Bluetooth capabilities. Great mileage. Good for road trips. Not too big. Get 10,000 miles per oil change. Great
Had my Colorado truck serviced here and was very happy with the service, super nice customer service and they explained things about my truck that I did not know. They truck is new to me. Bought it 8 months ago.
2017 Toyota Corolla SE Review
Wonderful car
by L.Gueva from Davenport
May 3, 2019
5
This car is what I expected and more. I feel very secure in it. Very reliable and has great gas efficiency. The design is very nice too.
Love the face to face, simple process. We were treated with patience and everyone was so friendly. We have been contacted 3 times after our purchase to check on us. Wonderful.
2019 Toyota Corolla LE Review
Most Reliable First Car
by Great First Car from Chandler, AZ
May 8, 2019
5
The care is well designed to provide many safety features required for the first time buyer. I would suggest to provide the Blind Spot Monitoring for the first time car purchaser as safety feature even if it is an option for the young and new drivers.
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