November 5, 2018
I like the friendly, courteous atmosphere when I arrive to drop my car off for service. I worked with Chelsea and Steve to strategize my car needs and prioritize the work that needed to be done.
I have been a Toyota of Santa Cruz customer since 1986 and until yesterday, except for tires my cars have only been serviced and repaired by your technicians. With Steves help yesterday now, even my tires are from Toyota of Santa Cruz. One stop shopping makes me happy!
Chelsea is friendly, informative, listens, totally helpful, and happy. Steve always friendly, knows I love my car, doesn't over sell and prioritizes my cars needs. I really appreciate that. I always leave happy and satisfied and feeling safe with my car. Safety is a priority for me.
Once again driving away from the dealership, spending $900. I feel like I had front row seats at a great concert!!!!
Thank you Steve and Chelsea for your continued great service. My car feels brand new!!! No squishy brakes!