Used Toyota Highlander for sale near Surprise, AZ

Sales department was friendly and up front, didn’t give off the scummy vibe some car salesmen have. Finance was a whole other story, despite buying my 4Runner a few weeks ago I’m still thinking about the weird interaction. Jonathan Farris was extremely pushy on a warranty despite it being declined multiple times, I don’t need one for my brand new Toyota they’re never worth it in my opinion. He started friendly enough but after officially declining the warranty his demeanor changed and made it seem like I was a bother to even be in the same room as him. Very off putting interaction and it’s unfortunate because like I said the sales team was pleasant to deal with but the last process of buying the car left a sour taste in my mouth. Avoid Jonathan if you can, he entered information incorrectly and had I not caught it would have ended up paying several thousand more in interest and he will try to screw you on a warranty, when he learns he can’t screw you he’ll ruin an otherwise special day.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

I helped my mom (76) buy a new Hyundai Kona from LHM Hyundai in Peoria, AZ and was very impressed with the buying experience. I've been helping family and friends buy cars for 30 years, and this is the nicest, most helpful, lowest-pressure experience ever! Our sales rep, Theresa Yont, was more informed about the car's specs and features than any sales rep I've worked with before (dozens), and she was not pushy, patronizing, or condescending at all. She was very easy-going, got us everything we needed, and was very accommodating for my mom (who was very nervous about getting a new-fangled high-tech modern vehicle). She even helped us unfreeze my mom's credit reporting. The price they gave us was actually LOWER than what was advertised without the need to haggle, and there were NO dealer add-ons! That is mind-blowing in new-car sales. Our paperwork guy, Mauricio Sanchez was also very nice and offered, but didn't push extended warranties or service contracts and pointed out that LHM doesn't pay on commission which explains why they are so friendly and helpful rather than sleazy, aggressive, or sneaky like some dealership personnel. I would definitely recommend LHM over any other dealership (Anywhere! I've worked with many), and ask for Theresa Yont.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Fantastic dealership and 1st class sales rep in Caleb!!! A large selection to choose from. Well manage clean store. Everyone is friendly and welcoming. It?s like a candy store ?

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Jesus, who handles the internet request, was prompt to respond to my inquiry, and was waiting for me when I arrived at the dealership. Answered all my questions, very professional, helpful and yet friendly.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Jean is very diligent and attentive Good service and on time . What else is there to say. Too many words to say or use . Really

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Very friendly and excellent service at this location. Highly recommend and mark was wonderful to work with. Thank you.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Germain Honda of Surprise is a very nice dealership. The people that work there are FANTASTIC! From the second we entered the dealership, the staff was very welcoming and friendly. Our salesperson was knowledgeable and helpful. He explained every step of the sales process and patient with all our questions. Never feeling rushed. I live over 100 miles away and in the end, it was worth the drive!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

It's an inconvenient location for me -but I keep coming back due to the friendliness of the service writers and quality of service -last time I went to Chandler Lexus and -well, frankly I was underwhelmed. So Earnhardt Lexus continues to earn my business. Julian Ruiz is a great person to deal with -and I'd recommend asking for him.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Always had Great experience during all visits to Bell Road Mitsubishi, including Service and Sales. The Staff are very Professional and Attentive to my Needs. Ash Salaita, sales manager was very helpful and prompt in my recent purchase of New 2025 Outlander PHEV. We were very happy with our Deal and experience, and felt we got a more than fair value for our 2020 PHEV trade In, plus great deal on a Warranty also! Davon Strickland was also very good with his Sales experience and helped it all go smooth. Again we have always had very good Sevice Care and look forward to Bell Road Mitsubishi providing their Expert Maintenance on our New Vehicle! Kenny

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

My wife and I had the pleasure of meeting Product Specialist Hannah Frimer. She was very knowledgeable with the vehicle we were interested in. we've purchased numerous vehicles from dealerships over the years. some pleasurable experiences, some terrible. Hannah was very friendly and personable. we will highly recommend our friends and family to ask for Hannah if they are considering purchasing a Toyota. Toyota of Surprise is fortunate to have such a dedicated and professional employee representing their organization.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Best experience making a purchase. You guys made it easy . Very fair . Keeping it simple . Thanks Rd

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

I am an old man and I did buy a few cars in my life. Arrowhead Lexus are high above the rest as far as customer service and sales are concerned. I delt with Mr Ali Zaidi. He is an absolute gentleman, offering a way to sell and guide you as we should expect to receive with any dealer. He drove me through the usual process of car sales, but with a high level of respect, communication and making sure we were always in the same understanding. This is what customer service is all about, unfortunately, not found very often. Thank you Sir for being so professional and so gentleman. The experience was a pleasure, where trust was shared.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Hands down the BEST car-buying experience I’ve ever had. Nathan Zuccarello at Larry Miller Genesis is absolutely top-tier. Amazing attitude, incredibly attentive, and a man of his word. He held the used car for me as soon as I confirmed my flight from LAX to PHX — zero games, total trust. Nathan personally picked me up at the airport and I was driving off in under an hour. Fast, smooth, honest, and stress-free from start to finish. This is how dealerships should operate. If you’re even thinking about buying a car, ask for Nathan — you won’t regret it.

All-round is a very comfortable and reliable car which is good for commute, transportation and having fun with ur family with space for cargo and people

My wife and I bought a car from this dealership a few years ago, and now that it’s time for me to get a new car, I went back. We had such a positive experience the first time, that I knew that’s where I wanted to be. Brian, who helped us last time recognized me right away and even remembered my wife’s and my name! I wasn’t pressured at all and he showed me every car I wanted to look at and allowed me to drive each and every one. Such a different experience buying a car at this Hertz location than other dealerships.

Purchased a very reasonably priced Mercedes 2016 GLE. Vehicle was as advertised. Did a quick test drive. The paperwork was quick and there wasn't any hassle with extra warranties or insurance. VERY good purchase experience. Definitely recommend!!!!

I have had this car since 2013. I have a feeling it is going to last me a long time. The only thing I don't like about it is the spare being underneath the car where I cannot get to it to check the air or put air in it. I would rather have the spare inside somewhere.

Excellent, got a loan with no money down. They were very patient and I wasn't leaving without the perfect car. I have to say they went above and beyond. D Angelo was great. Pre-Approved before I got there and all they did was attend to my requests. If I could I would give them 10 stars.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

so far so good I haven’t got the OK to buy it yet a vehicle so we’ll see what happens

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

Very fast response to my inquiry. They provided all information in a transparent manner. Ultimately we did not agree to make a deal but I would use this dealership in the future if they have a vehicle that I am interested in.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!