I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me.
Every single person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in.
They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!
Corey and team went above and beyond to help me and my twin 16 yr old daughters. We had just spent 2 hrs at a competitors dealership getting belittled and chastised. So after leaving that dealership we stopped at Cardinaleway just to look at their used cars. We couldnt have been greeted by a nicer salesman than JP. He went out of his way to show us everything they had within our price range. It was also 115 outside and that didnt stop him from providing great customer service. But what was the best customer service was Corey providing me a suggestion of leasing 2 new mazda 3 versus buying 2 used cars. The outcome was better than expected. I ended up with 2 new 2018 cars for less out of pocket money and a lower monthly payment that I currently had with one car. There was no pressure at all! I have never felt so comfortable in buying a new car than I did at this dealership. The entire process was awesome. Everyone was so friendly and kind. It truly felt like family. I highly recommend this dealership who doesnt want to play the high pressure car buying game. THANKS COREY AND TEAM!! YOU ROCK!!!
In and Out in only 3 hrs & 15 mins includes demonstrating a new vehicle and trading in the old one. Very nice to work out a deal online and actually have it honored once I arrived. Trade in value was about what I expected and still a bit more than two other dealers had offered. All involved worked fast and courteously and I thank them for that. I would have no problem buying another car right here. Thank you Arrowhead Honda.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
After 30 years of membership I FINALLY used the Costco Auto program and was introduced to Tom Daniels. He is GREAT! I don't live in the customary 25 mile radius to Earnhardt Honda so our first contacts were limited to Email and Text (my choice). Our first meeting was so laid back; no pressure but with a determination of "lets make the deal that you want;" AND get you home before dark. And they did. When I drove off in my brand new 2018 CR V I experienced a euphoria never felt when I bought a new car. It was clean, prepped and pre-tested CORRECTLY. Tom had listened to what is important to ME about my car and took the time to make sure I knew how to make it work to my best advantage. The 3 hour ride home was a PLEASURE; the way I always imagined it should be. THANK YOU Tom Daniels! Gail Carlmark
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
I could see that this was a hectic, wild and busy event for everybody. Julian Napolitano, Roy Freda and Rob Motz still took the time to find the right vehicle within my budget. Thank you all. If you want to buy a car just tell them what you want and how much you can afford; they'll find it for you.
Purchased a used Cadillac. Sales process was good and price was competive. Unfortunately, experience was spoiled by Finance dept insisting on making his 15 minute pitch on extended warranty, which I asked not to cover as these are way over priced. In this case $14,000 for 2 extra years. When I laughed out loud, Roy got mad. On top of everything, we paid cash for the car.
Good dealership, good inventory ... just be prepared for their "mandatory" sales pitch on extended warranty.
We purchased a 2010 Infiniti FX35 from you on September 8th.
My wife and I just want to thank Mark for a very pleasant purchase experience, a fabulous vehicle and a great deal! The FX35 is absolutely gorgeous and is exceeding our expectations in every way. We have bought many cars during our lives, both new and used, and we can unquestionably say that this is the best car we've ever owned!
We will be sure to recommend your dealership as THE place to go. You were courteous, respectful, professional and honest. As business people ourselves, we appreciate those qualities and value them above all else.
It took a bit but worked out a great deal with them. Also, I had an Instant Cash Buyout from KBB which made trading in my old car super easy. The only down side was it took FOREVER to get to the finance team. I understand it was busy, but if you're going to have a sale...staff for the sale in all areas! Overall though I was pleased. Juan my salesman was excellent!
Requested information about a vehicle by email only, no phone number was given. Salesman called another person associated to me and was rude to them. Hung up when the person tried to explain they didn’t know what he was talking about. Salesman then finally emailed me saying that it was not okay that I gave someone else’s number. Very rude, will never buy a car from this dealer.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
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