Since moving to Springfield I have used Reliable's service department for my regular maintenance and most recently an allignment. Every time I go in the staff is courteous, the facilities are clean and stocked with refreshments, and they're accurate in their time estimations. The mobile app that is available to use for setting appointments and reviewing my service history is great! Their service technicians remember who you are even if it's been a few months since they've seen you. Derek has been my service technician every time I've gone in and I trust his recommendations and his work! The staff in the department that performed my allignment was amazing as well; they checked in on me to give updates throughout the process. I will continue to use Reliable as my service center and they will be front of mind when it comes time to purchase again!
2011 Toyota Prius II Review
Great car
by Irina from Reisterstown, MD
May 15, 2019
5
The car exceeded all my expectations. Great for everyday use and long distance drives. Saves money on gas and very convenient to drive in a big city due to the compact size
Very easy to work with, professional, and extremely accommodating. We've heard nothing but good about Jamie Hathcock's from our friends in the community, and our car buying experience today made us a fan.
2010 Toyota Prius II Review
very reliable, very little needs repair
by dennydude54 from lake worth, floridda
April 27, 2019
4
maintained by mainly Toyota dealer, no leaks , battery fine , no codes or lights on. , just serviced... gets around 40 mpg. or more. , all power things and Bluetooth work fine...
The absolute best place to buy a car. Noah and the staff are wonderful to buy from. Made the whole process very easy.
2011 Toyota Prius III Review
Best car I've ever owned. Low maintence.
by Prius fan from 03458
April 28, 2019
5
Great car, low cost of ownership, all you really need. Good ride, well made, easy to maintain.
Love the braking gear, power mode and comfortable to drive.
A Toyota Prius is a unique driving experience. Once you have owned one (and we have owned a 2007 and 2011 Prius), you prefer the quiet hum of the electric motor and the fantastic gas mileage. Make sure you accurately adjust your mirrors and allow for not being able to see the end of the front end, and you will avoid denting your car and hitting other cars due to Prius blind spots. Our 2015 Prius III is surprising similar to our 2007 Prius. Our 2011 Prius IV was a loaded delight (heated leather seats, sunroof, navigation, and multi-CD changer) that we were unable to find unless we moved to a Prius V (which is in a bigger class by itself and may not suit quiet hum Prius lovers).
I've bought 5 cars at this dealership since 2010, 3 since 2016. Since Napleton bought it, the service department has gotten better and better, especially since Derek Owens took over as service manager. I have no qualms about recommending these guys to look after you Volkswagen vehicle!
2018 Toyota Prius Four Touring Review
2 days in - awesome
by Viver45 from Sheridan, Indiana
February 26, 2019
5
The car is very roomy inside and comfy. Loving the heads up display. Exterior is great. Nice smooth ride.
AWESOME safety features!
Just need to take some time to figure all of the bells and whistles out
Outstanding! Courteous, professional, personable and simply the best car-buying experience I've had - - hands down. I purchased a 2018 Toyota Highlander at Reliable today and my sales consultant was Randy Tan. Randy is Top Shelf. After spending numerous hours over a few days, he had thoroughly answered my questions, competently demonstrated and explained the new tech features, and never pressured me about buying. Just the opposite - - I got the distinct sense that this guy was there to serve and work for me, and he truly did. I like subject matter experts who are up front, open, honest and straight forward with a passion for service, and Randy is just that. In addition, Reliable Toyota beat every offer I had received from other dealerships in the Region by a wide margin. Happy, happy, happy!
2019 Toyota Prius XLE Review
My Prius is superb! I get 55 miles per gallon.
by A fan in Oakland from Rochester, Michigan area
May 6, 2019
5
The Prius is an exceptional car. Price is good. Performance is superior.
Interior feels deluxe; exterior styling sleek. Gas mileage fantastic. I am completely satisfied with my purchase.
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