We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
Working with Shannon and the whole East Side team made our car buying experience a pleasure rather than a problem. We knew the make, model and quality service we wanted and had been making the rounds of dealers without success, but Shannon delivered exactly what we wanted without any pressure. All of our questions were answered, and all members of the team showed great attention to detail.
Me he sentido muy segura manejando estos vehículos y me encantan porque son vehículos muy amplios, seguros y hoy confirma más esto y no es para llevarme un carro del año. Gracias Alex y Rudy por su trato y por hacerlo posible!
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
A satisfied customer is the best business strategy of all!
by Mamahiggs from DealerRater.com
December 0, 2018
Thank you to everyone at Schoepp who helped create a seamless buying experience! I was in the market for a new SUV. I reached out online ( let???s be honest, this day in age we all prefer to take care of biz online). Sent an email inquiry???an immediate response (insert applause). Secured a time to come in for a test drive and discussion. No further questions and boom??? I was driving home in my new, very sharp looking Jeep! I???m a returning customer and look forward to continued business!
EXCELLENT customer service! Patrick actually listened to my concerns, found the better option over other competitors, was very honest and did EVERYTHING in his power to help me! I can't ever thank him enough for helping me as he did! The best part, I didn't feel like he was a salesman just trying to make a sale, I feel as though he truly had my best interest at heart! Thank you Patrick, Donna and the staff at Schoepp Motors!
Eric was very helpful with our purchase,we didn't feel rushed in buying and it was a nice experience and we will be back in the near future..
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