We just purchased our 3rd truck from Billy Ray Taylor Auto Sales. Our salesman K.C Pickett was more than great, he was not only professional but also personable finding what we wanted and needed for our son that fit our sons budget. K.C comes highly recommended! From the moment we stepped on the lot til we signed papers was a comfortable and wonderful experience. Thank you K.C.
Was helped by Mark Shaw, told him upfront don't waste my time and I wont waste yours. He didn't, traded in a truck and was out the door in about two hours total, pretty fast for a busy Saturday. The longest part was waiting on the bank to approve. Would recommend him to anyone looking to buy a used car or truck, he was very helpful.
K.C. (Kyle) was very helpful and explained the purchasing process very simply and matter of factually. He was courteous and respectful and eager to do what it takes. I exchanged emails with him for awhile before going to the lot. I made an appointment with K.C. so he would know I was coming and be available and have time for me. K.C. had a couple or three trucks for me to look at that was based on my email feedback. The test drive process was very easy and quick (or as long as I wanted). Took about an hour or so to start the approval process but that was including my test drives. I was hoping to get it all done in about 3-3.5 hours and took about 4.5 but that was no fault of K.C.'s just the time it takes. I strongly recommend to use K.C. anytime you are looking for a vehicle. He will show you respect and no pressure.
I bought a 2017 Dodge Charger at a great price from billy ray Taylor all very friendly and I strongly recommend going and ask for Mark Shaw hes not pushy at all and will do what ever he can to get you in the vehicle you want I will be back
George Jones was the most kindest sweetest salesman I have ever meet. He was very patient with us he took time to get us history on each car we had interest it was a surprise car for our son and George helped us make that surprise a wonderful day ! Thanks again George
Excellent service department in this area. can not beat the managemenr staff both in the office and on the shop floor (advisors).Have been using this dealership for several years and will continue to do so.I would recommend this dealership to anyone that has a need for excellent customer service and nothing less
Had a pleasant experience working with Fred at Serra Toyota of Decatur to purchase a new car. He was patient and paid attention to details to make sure I had all the features I wanted on my new car. I will tell all my friends to see Fred when looking to purchase a car. Thank you again!!
We bought a 4-Runner from Paul this past Saturday, and he was so patient with us! We changed our minds on 3 different vehicles, and not once did he act frustrated or bothered by that. Everyone there is extremely nice and went above and beyond to make sure we got the 4-Runner we loved! Go see Paul de Blanc! I promise, you won't be disappointed!
I bought me a 2017 toyoto camary, from Kayla and she was so
by Beckbeck from DealerRater.com
September 6, 2018
I went on Friday about 530 and I knew they were closing ,at 6.. 2 men went bye us and I heard one say he didn't have time, KAYLA came out and was super nice and i went drove the car and came bAck sat. And I bought it , she was so wonderful and never was pushes, she was great .If everyone was that sweet,she set my radio up and blueooth,I didn't even have to ask, that's service. And she work with me and got my payment where I wonted them ..great personality and love mycar
On July 28, 2018 it was a privilege for me to be able to interact with Mr. Fred Williams.By doing this I was able to drive off the lot with a brand new 2018 Toyota Corolla, I must say that the attention that was paid to me by Mr. Williams was beyond superb. he paid attention any and every detail that encountered and he also was very diligent on matters that were unforeseen. and for this I am very grateful I would highly recommend that anyone who needs reliable safe transportation and any special needs obtaining this to go and sit down and have a talk with him! I would like to thank Mr. Williams, along with Serra Toyota of Decatur and anyone who may be affiliated for their time ,and prompt and courteous service.
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