We travelled about 2.5 hours to test drive a used truck, which my son purchased. Honestly, everyone at this dealer could not have been easier to work with. My son was purchasing this truck as his first large loan purchase. The salesman, Bryant House was more than happy to go over the truck and answer any questions we had. The General Manager, Joel Dreese also assisted in making sure he had the best price on trade-in and purchase price and worked with him on the financing. Would purchase a car from them again! Excellent group of people!
My salesman was Peter Flisock. He was great through out the whole process. Got me the perfect truck for my needs and listened to what I wanted. Made the buying process painless. Highly recommend this dealership and salesman.
We worked with Shane on the buying and trade in process, and he was extremely helpful. He set us up with a great deal and wasn't at all pushy. He was straight forward with us on the car we wanted to purchase by telling us they just got it in and it needed a couple things done to it . So we purchased the car and then hooked us up with a loaner car while their garage took great care of our new car.
Buying a car here was effortless and I LOVE my new vehicle! I am amazed at how easy they made it, how fair they were and how they went out of their way to answer every question and concern. OUTSTANDING! We will be back the next time we are in the market for a vehicle! Highly recommend!
Take everything you know about used car dealerships and throw it all out the window. This is the best car buying experience I've ever had. Chris and his team provide a great selection of used vehicles at reasonable prices and incredible levels of service. After my vehicle from a different state was hit by a driver under the influence (an entirely separate story), his team helped me find a great vehicle, helped me with NY insurance contacts, helped me with the paperwork, serviced the car with a check up and a full inspection, gave me a ride home, and even delivered the vehicle to my workplace. Highly recommended!
I have dealt with this place for over 20 years they are the most Fair honest people that I know. John and Charlie bend over backwards to put you in a new vehicle there's nothing they wouldn't do to help somebody. Some of these bad reviews are ridiculous Chilson Wilcox is the place to go.
As a woman, I've found that there are times the car salesmen deem you as unintelligent when it comes to cares because you are a woman. This was NOT the case at Chilson Wilcox. Charlie was pleasant, informed, helpful and just a delight to work with. I will DEFINITELY be doing business with them in the future.
I’ve purchased 6 cars from Jacqueline at Miller Bros. She went above and beyond to meet my needs each and every time. Customer service is excellent, as is the quality of the vehicles. I look forward to doing business again in the future!
Highly recommend. My family and I have purchased vehicles ranging for $45k to $9k and received the same comfortable buying experience. Jacqueline went above and beyond assisting us in registering and insuring the vehicles.
I found a used truck that I wanted at Elm Chevrolet but I live five hours away. From the first time I spoke with Mike, he went above and beyond to make sure I was happy. Since I was traveling from so far away, Mike even crawled underneath the truck and took the pictures that I requested. We worked out all the details before I arrived and he had everything ready for when I got there. His Manager who completed the paperwork was also a pleasure to deal with. My significant other was not thrilled about the five hour journey but Mike went out of his way to recommend places in the area and we both left happy! Overall, it was an absolute pleasure purchasing from Mike and I would highly recommend doing business with Elm.
Always super responsive to our needs going overboard when time is of the essence as is often the case in our business.
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