Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
My husband and I bought a 2016 Toyota Prius from Smiley earlier this year. We couldn't be happier. Car buying is not something I enjoy, but she made experience low stress and very smooth. We will definitely be back.
Smiley was excellent. This is our 2nd vehicle we bought from Smiley. If you have a question she always finds your answer. Midway is a very friendly atmosphere and a relax feeling when buying a car or a truck. She explains every option on your vehicle thoroughly before you leave and never hesitate to tell you to call her if you have any more questions. Thank you Smiley and the Midway Team GREAT JOB
All of the employees are knowledgeable and helpful. Great customer service during and after the sale. Very friendly environment. I drove about 75 minutes to deal with themand it was well worth the drive. Passing by many other dealerships along the way.
Karene really takes the time to listen. She found exactly what we wanted and made excellent recommendations. She followed through and even came in on her day off to help us finalize our purchase. She made the whole car purchase easy and seamless. In fact, she was such an excellent salesperson that we purchased a second car from her within the same month. We are looking forward to her serving us again in the future.
I cannot begin to express how pleasant it was to deal with this dealership. I had the pleasure of working with Dom Maier. I could not have asked for a more polite, knowledgeable and professional person to work with. I live near Richmond Virginia and there are very many Dodge Chrysler Jeep dealers between here and Salisbury. I spent many hours meeting and talking to many of them. After one phone call to Dom and Mike Beauchamp I was done searching. This team not only helped me find the perfect truck, they made it extremely easy to buy. First rate experience from start to finish.
I recently found myself in need of a new car (deer season has been rough in our area this year). After doing some online research, I decided I wanted to check out some KIAs and after visiting KIAs website I was quickly contacted by Sherwood KIA's Nelson Fields. In short order, I was test driving a Niro. Nelson was extremely helpful and knowledgeable, and once I decided on what I wanted, he quickly had me behind the wheel of my new car.
Good pleasant experience, salesman name was Noah good guy to deal with ,Vicki ,internet sales manager was great to deal with ,only issue was the finance guy who was nice at first, but when I said I was not getting any extra warranty with my purchase, he hurried up and got me out of there almost closed the door on me he is lucky I'm not like I used to be.
We have purchased several Subaru???s from Gateway and every time we go there it???s like our extended family. Kevin Miller has been our salesman for the past 3 cars and would always ask for him. Will continue to recommend Gateway Subaru and give them the highest marks. Thanks again Sam
Kevin Miller was very helpful in getting us the car we wanted from another location and throughout the purchase experience. Each person we dealt with in the process, including Brian and Zach, was friendly and considered our needs. Kevin is very patient when I ask my dozens of questions. This is our second car purchase from Gateway, with Kevin as the sales rep. Our first experience was so good we went right back to Gateway and Kevin.
Across the board, Sales, Sales Management, and Financial, all parts of the buying experience was flawless. No hassle, no pressure and always accommodating. This is our 2nd purchase from Gateway and again, easy and professional. Highly recommend this team.
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