Bought two vehicles in less than a month.
November 5, 2018
Earlier this month, we needed a used commuter car so we went to Pete Oldham at Heller Ford. I had been talking to him about possibly buying a new F150, but I was leary about switching to Ford after buying GMC's for so many years. Pete is very patient and no pressure. He let me drive several F-150's off the lot. But today was about a used vehicle. He found the used vehicle at the Pontiac store and had it drive down. While we waited he ensured we were comfortable. Once we decided on the vehicle and the deal was finalized, we were out the door with the keys to an 08 Crown Victoria within 30 minutes. The buying process was very efficient. We walked away very unhappy. Three weeks later, it was time for the new pickup truck. After struggling with trying to purchase a new GMC Sierra Denali from four local GMC dealers, I went to see Pete ready to give up on the whole thing. Pete let me drive two more F-150's on the lot. We then went online and built and priced my ideal F-150 King Ranch. After the build and price, he went to the manager desk and brought back a build sheet of the exact truck we had built, including exterior color and options. We then agreed on a deal quickly. The first deal Pete came back with was very close to what I was hoping to get. The particular truck I wanted was no on the lot. It was "in transit" and Pete expected it within a week. I was good with that wait time. Two days later I receive a text from Pete with a photo of my truck just off the truck. He immediately took it to have all the accessories put on it. I signed the papers three days later and have a new F-150 King Ranch. After a few days, I cannot understand why I did not give Ford a chance sooner. I have never been so happy with the purchase process. At Heller, it is an efficient, quick process. I highly recommend Heller Ford. Ask for Pete Oldham. He made the whole process easier for a frustrated buyer. I have never been so happy about a vehicle purchase process, and I have purchased 54 vehicles in my lifetime so far.