Brought in my F150 for oil change. I received good service from the rep that checked the vehicle in and was on my way quickly. The only reason I did not set this review at 5 stars is that no one in the Service Department went over my vehicle status with me upon pick up. For numerous years after purchasing this vehicle, it was standard practice to have a service rep review the vehicle status upon pick up. You guys are still doing a good job but for a while, you were doing a 'great job'.
As usual, work at Kendall Ford of Wasilla was done properly, and in a timely manner. To date, we've never experienced any mistakes in the maintenance of the 3 vehicles we've purchased form them, and the several free oil changes you get when buying a good used vehicle is certainly appreciated.
I had an enjoyable buying experience dealing with Bill Ingle at Kendall Ford. He presented a few F 150's to me and explained all of the functions and differences between trim levels. He located and arranged transfer of my new F 150 from the Anchorage store to satisfy my color choice. The Ford Edge I traded in served me very well and I'm sure the new F 150 will too.
You guys found a truck for us in our price range.
I’m a director person, I gather info then a make decision off facts, not emotions. My emotional side was getting catered to more. There’s is some of us that aren’t going to felling love with a object.
I sold my car to Payless Cars. Best experience I’ve ever had with a dealership. They gave me a fair price for my car without the back and forth drama of manager and sales person trying to get the price as low as possible So I’m very pleased. Plus they were super nice. Thank you again Naseer for your courtesy.
I came in a couple of times talk too a lot of salesmen but Shane was the easiest he understood how i thought about my type of car and little me know when it came in I test drove and bought the same day quick n easy best car sale I ever been through
Salot was easy to work with, knowledgeable, and I would happily work with him again. This isn't a place to go to bargain and dicker on the price, but you also won't overpay and they will treat you fairly.
Overall I was very happy with our experience with Anchorage Payless Carsales. Matt did an excellent job of answering my questions promptly and making the experience a positive one. I replaced a totalled car (by no fault of mine), and he made the process seamless and very quick and easy for us. His office assistant, Hailey is a complete doll, who made our wait in the office comfortable and memorable. We are happy with our car purchase and overall experience!!
Overall experience was very good. We worked with Will Morgan and he was very helpful, knowledgeable and friendly. Although the entire process took a really long time it was still a good experience. I walked away with a brand new Ford Explorer so I have no complaints :)
Customer Service was fabulous! I was fortunate enough to have Ethan assist me with buying my new MKX. He was extremely knowledgable regarding Lincoln vehicles, friendly, professional, and caring. He made my experience of buying a car very welcoming and rewarding. He represents the company extremely well. He is an positive asset to the company. I would highly recommend him to others who are considering buying a vehicle.
I absolutely love my Lincoln MKX...perfect fit for me commuting to work, family friendly, and drives like a dream!
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