I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.
Ricky Saragusa helped us find a great car and a great deal to surprise our daughter with a new car, she absolutely loved it! He was a great salesman and was very polite and organized. I would definitely recommend dealing with !
The Team at Gulf Auto Direct made my car buying experience smooth. MiMi went above and beyond to get me approved. Mr Eric and Rickey also assisted and working together they made it happen ! I will be forever grateful for the team at Gulf Auto Direct for getting me into the Car I wanted. Thanks Guys ! Keep up the great work !
These guys are great ( Russell, Eric ) they made you feel like family. I told them what I was looking for and how much I had to work with and these guys got to work and got me in a vehicle that I needed and was in my budget. Just great people and a fantastic dealer ship. Thanks guy's.
I had the best car buying experience ever at Butch Oustalet Ford. My salesperson was very knowledgeable about the Ford Fusion Hybrid that I leased. The sales manager, Gary Burtch went above and beyond my expectations to get the exact car that I wanted. I highly recommend Butch Oustalet Ford and Mazda to anyone that is in the market for a new or used vehicle.
Was having a problem with my 2017 F-150 shifting and brought ii in about 0800 in the morning. They was able to get to it that day and found an update and a bulletin that was needed. I got my truck back the same day. I was dealing with Zack and I have nothing but great things to say about him, the service, the facilities, and the customer service. Thank you all.....
I went in and Tre helped me out the whole time. And when the financing started and was taking a min he takes with me about outside personal stuff. Not you typical sells person. I would recommend anyone to check this place out.
This was my first experience with Honda of Slidell, and it was a positive one. The general atmosphere of the dealership seemed very friendly. I worked with Joshua Vides through the main part of sales process, and I was happy that he did not subject me to a high-pressure type of sales style. He was very personable, patient, and easy to work with, so I would recommend those in the market for a vehicle to give him an opportunity to earn their business. While there, I also interacted with Daniel Mortenson and Arthur Warning, who were involved in the sales and finance processes, respectively. They rounded out my experience with the same friendliness and no-pressure approach as Joshua. I would recommend a visit to Honda of Slidell.
The dealership found the truck I was looking for which was in good shape, and commanded a premium price. ( more than some new cars). The salesman was persistent, and even brought the vehicle to my home. The vehicle wasn't clean when delivered, the subject repairs weren't made, (parts on order and came in wrong) Salesman wanted mail them and have me to install them. Ultimately I drove to the dealership, got the parts and installed them myself. A month has passed with no follow up or satisfaction survey. At this point I wouldn't want one.
Purchasing a car from a distance is hard to do, however Shadiah Martin with Honda of Slidell did a great job staying in contact with my husband and I. She sent videos and several pictures and facetimed me, showing the details of the car. We had great experience with Shadiah and Honda of Slidell.
Overall the experience was good. A few hiccups along the way with miscommunication being the primary issue. So far so good with the new vehicle.
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