Car buying made easy with an amazing staff!
November 5, 2018
With so many places to choose from why go with Palm Beach Toyota? This is a place that truly allows you to be relaxed. You feel like they're doing right by you because they really are (it's a trade long lost). So many places see people come onto their lot and just see you as another commission sale but at PBT you get so much more. I do want to point out that this has been our experience each and every time we go there and is the reason I/we will continue to go back. I'd also like to send a special thank you to Roger Myton (New car Manager), Jean Albert (Sales Rep) and Elkin Ruiz (Finance Manager). These guys are the heart and soul of PBT as is all their staff. They go way above and beyond to make sure you're taken care of. Even if you make a deal, sign paperwork and leave....if they find a better deal for you, they'll call you back, give you the better deal and send you on your way. They're always upfront with you and never give you the run around. To be honest, it's how it should always be done anywhere you go. Even if you're not in the market for a new car, they will still take care of you the same way. They want to build a family base...something that in their eyes means more than just selling a new car or a used one. I'm sure you know the feeling of showing up at any lot and feeling like a small fish in a shark tank. That's not the feeling you'll get at PBT and it shows. Once you go there, you'll never look at another place the same way again. While I did just buy a new car, I've had my pervious cars serviced at PBT as well. Mike Adkins (Service Manager) and his staff are second to none. They too make you feel like family and don't mistreat you. They listen to your concerns and don't make you feel like your crazy. Thanks again guys for all that you do and continue to do!