Used vehicles for sale near Charter Oak, CA

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Buying my car was a great experience: Victor was attentive, courteous, and knowledgeable, and great at following up, whether he had an answer or had to ask his manager, Manny, who was also great; as was Oscar and everyone. Thanks!

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!

Have owned the 2018 Toyota Sienna Zoe since 2019 (used) and have put 55k miles on it. Currently at 99k miles and looking to drive for another 50k miles atleast. Great in every aspect including space, safety, comfort, sound insulation, efficiency. Have gone on road trips with three generations of family with no complaints. Not fun to drive but gets the job done - probably the only thing my Honda odyssey was better at, just replaced front brakes for the first time at 99k miles. Eats tires because it’s heavy - expect about 35-40k in primarily hot weather driving. Look forward to many more years of driving

Salesman Trey made the process easy and fast. I gave him the criteria I was looking for and he delivered even with my not so great credit. No hassle and no xx that I have gotten at other dealers.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

i just want to say that Jorge was so patient with me during the whole process and smiling all the time and even offered me lunch which is very rare these days he's really really nice and very good at his job. I dont have enough word to thank Jorge seriously And Mina the manager was professional as well very nice we had chat after i closed the deal very nice man gave me a lot of advices about cars that no one did before If you guys go u won’t regret it at all They will make sure to give u the best value in the market for ur car if u trade in or sell an give u good deal on their cars Dont look around if u want to buy a cat Best team best manager hands down ill buy my next car with you guys for sure ASK FOR MINA AND JORGE ✌️✌️👍👍

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Al’s one of the best salesmen I’ve came across..His customer service is outstanding!! He will get you in whatever vehicle you want..Thanks again Al for getting me in a 2022 dodge challenger BRAND NEW💯

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

It was such an amazing experience I totally recommend Luiz was super helpful and very nice!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

The staff is very helpful, very knowledge able, and very friendly even with a small purchase or no purchase at all.

As a first-time (young, female) car buyer, I was very nervous about the whole process. After a horrifying experience at the first dealership, I went to Cerritos Jeep even more nervous... Tony C. was incredibly helpful and knowledgeable and, most importantly to me, really listened and cared about what I was looking for - which features were important to me and which ones I could forego, and what price I needed to stay under. Unfortunately, Cerritos didn't have the color of Jeep that I wanted in inventory. I even mentioned that I guess I could settle for my second color choice and mentioned that they had it in stock at another dealership. Rather than pressuring me to buy the car that was my second choice, Tony actually said that I should buy the car that was my first color choice because that is what I really wanted. Indeed, I bought the car at the third dealership and I'm thrilled! My only disappointment is that I couldn't buy it from Tony. Absolutely without a doubt the best car salesman I've ever met and probably on the planet! I would encourage anyone to buy from Cerritos and from Tony specifically. If I choose a Jeep for my next purchase I'll definitely be going to him!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Alex G is probably the most helpful car salesman there is. Not only did he make sure to really do everything he could to get me a great deal on a car I actually wanted, but as a first time car buyer no other dealership or car salesman wanted to seriously help me, but he did. I can’t recommend Alex enough at this dealership.

Toyota Sienna is a nice vehicle to own and drive. Seats 8 people and we need every seat. Weekend trips summer driving vacations are a pleasure. Plenty of power smooth quiet ride and most of all dependable

My experience was amazing my Salesman Erick went over and beyond to get me in the vehicle I wanted for sure will be back

It was Great working with Ronald. Very easy to work with. We love our Tahoe!

Had the chance to stop by at one of the locations. Chris was very informative and had great customer service. Wanted to leave this review as a thank you for his great service.

The first car/van I have purchased in 20 years. It is 3 years old with currently 50,000 miles. Have owned it now for 4 months. It is one of nicest and most equipped cars/vans that I have ever owned. Over the years I have owned 27 vehicles. The V6 engine has plenty of pick up. Also, very economical on gas. I am pleased with the Chrysler, Dodge, Jeep, Ram dealership of Leesburg, Florida where I purchased it. Their sales and service department are outstanding. I recommend this van to anyone looking for a well equipped passenger van for the money.

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills