Used vehicles for sale near Warren, MI

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

The team welcomed in, took my truck in. I was in the dealership a little over a hour and on my way. I give the Taylor team 5 stars for the whole experience.

Cassey is the best, no pressure to buy but gives you a great deal ,he's a 10 in my book

Great experience, no pressure sales Mike was a great to deal with. Fair price, and have recommended to friends. Overall positive and will return again.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

This is a surprisingly great vehicle to drive. The plastic trim parts are poorly executed and rattle, but it can't be beat for drivability. It's also much cheaper to service than my prior Mercedes Sprinter

Erik was polite and extremely professional. He had everything set up and done for me before I even got to the dealership. Courtney was also a pleasure to deal with while signing all the paperwork. My wife and I will be recommending friends to your dealership!

Moves the people and all the gear where ever you need to go effectively...smooth and efficient for what it is. These vehicles are big, roomy, comfortable and get the job done.

I had the best car-buying experience at LaFontaine Walled Lake Michigan, and I truly felt taken care of from start to finish. My salesperson, Mike, went above and beyond for me. He literally drove all the way to Coopersville, MI to find the exact Jeep I wanted. That kind of dedication is rare, and I appreciated it so much. He made the whole process easy and stress-free. The delivery team was also fantastic?super friendly, professional, and they brought my Jeep right to my home, which made everything even more convenient. I also want to mention Lindsey in finance. She was wonderful to work with?no pressure, no pushing unnecessary extras, just honest and straightforward help. Overall, this was the best experience I?ve ever had buying a car. I highly recommend LaFontaine Walled Lake and their team!

Kory was an exceptional sales rep. Very positive and informative. No pressure purchase. This is our first KIA!

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

Courtney was amazing. She listened and wasn't afraid to check out various options to try to meet the needs expressed for me, a first time Mazda buyer. I appreciated that Suburban made the process painless and left us feeling supported.

We purchased the 2014 sienna SE right off the show room floor. It’s very reliable. It sat a lot the first few years as we each hod our own cars. This was a wedding gift to each other. If it sits to long the battery drains easily. It’s comfortable and faster than some sports cars. lol 0-60 7.2 seconds. That’s muscle car territory from the 1960’s. Outside body integrity is only fair. We have 90,000 miles on it. It runs like new. It’s hard on brakes. Maybe it’s my driving style. It’s good in my opinion for 300.000 miles. The v-6 engine is one of Toyota’s best long running engines. Gas mileage on a road trip is 24-25 under 70 mph. In town 18-20.

Jake Leal was awesome—- J recommend him if you need a new or used car!

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

Not a more useful car ever built. Easily tows a seadoo ski boat, fold the second In third row seats down and this van swallows a 120 in wingspan remote control giant scale stop with biplane on the weekends. It is truly an amazing piece of engineering!

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

I had a great service from EJ, he was so helpful and very knowledgeable and I would recommend him for anyone who wants to lease any car from Mike Savoie

My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

I have enjoyed this car very much. It has 105000 miles and hasn't given me any problems. This is my fourth Chrysler van. The first one got 300,00 miles before I junked it. It was still running very good, but it was over 20 years old.

Busy on the day we visited, but Kyle eas very helpful and informative once he was available

Our 2018 Chrysler Pacifica Limited Hybrid is the ultimate road trip vehicle and is amazing around town. Flexible interior design, comfortable seating, and incredible highway handling and noise control make this vehicle a driving pleasure. Reliability +

I’ve had 4 different minivans over the last 2 decades, 2 Mazda MPV’s, 1 Dodge Caravan and the 2009 Chrysler T&C that I bought used in 2013. The T&C wins hands down…I absolutely love it, comfortable, super sound system, Bluetooth compatibility with my cell phone, great on gas and holds a ton of stuff. Have taken it from Canada through the US and, knock on wood, I have had 0 issues with it and hope it lasts as long as I do being a senior! Wish Chrysler had not discontinued it!