by "Chocolate Chippie" from Oxnard, California
December 1, 2018
This was my third purchase of a vehicle from Kirby Kia. I again went through TrueCar and George Estrada contacted me with an offer. Two other dealerships likewise contacted me. Kirby Kia presented the best offer and I met George. He sweetened the deal even more and we started the purchase process. This turned out to be the most fun, easiest, and best experience I've had in purchasing a vehicle. Needless to say, I give Kirby Kia and George Estrada my highest recommendation to anyone interested in purchasing any vehicle. I say this because I have almost always owned German cars! My new Kia Stinger GT2 is certainly competitive with comparable German cars at a much less cost! Kudos to Kirby Kia and George Estrada!
My husband and I initially went in looking for information on 2018 Tiguans, and Ryan was able to answer all of our questions and was not too aggressive. We didn???t end up buying that day, but came back about a week later and requested to work with Ryan. He stayed late making sure we could get a good deal, and was very pleasant to work with. I???d youre looking to buy here, ask for Ryan!
Many thanks to George Estrada for getting me back into a 2nd KIA. George kept me reassured that the finance department and GM would make it all possible. Confidence was key. I am a proud owner once again. George is not pushy as I experienced elsewhere. No pressure and I felt quite comfortable as I waited for the great turnout. I WILL continue to do business at KIA Kirby of Ventura.
From the beginning of the process of us looking for a car until the end of it signing the paperwork, I had a great experience with this dealership. Ryan Nomura did a great job on the internet sales side. He was transparent, honest, worked with us, and most importantly was able to do what he said they would do without any catches or hidden fees that you would normally expect in the car buying process. The new building is gorgeous and just a nice atmosphere to spend time in. Having said that, they got me through the entire process in about an hour or so which is unreal! We recommend this dealership at all phases.
I had been leasing a car from the same dealer for years. After I was in a serious car accident I wanted to make sure I chose a car that had excellent safety ratings. I was able to purchase a KIA Sportage from KIRBY. It is an awesome car! We were very impressed with their professionalism and help to get the right car for me. They have also been great at following up to make sure everything is good
I would definitely recommend KIRBY of Ventura
Just purchased a 2013 Evoque and the transaction was the best I ever had. All the negotiations were completed over the phone or text and the car was delivered to my home that was 100 miles from the dealership. Thanks to my salesman Daniel Smith.
I have a 2009 XF, before the Ventura Dealership was here, I had to make a longer drive. I had trouble getting an honest answer out of their service Dept. Sean & Glen really know how to greet me and have it serviced right the first time. Free car washes...any day forever ...awesome! My Rover buying experience was so easy, my paperwork was complete before my Rover was detailed.
Victor is a patient and honest salesman who works hard to earn your business by negotiating a deal that works for you. Do not visit Victor @ Ventura VW unless you are ready to drive off the lot in a new ride. Their deals and customer service are second to none!
Dealing with Patti, John and Justin was a pleasure. We've lost count of the number of Fords we've owned or leased within our family over the years. The key to returning has been consistently good service and immediate response to concerns that surfaced from time to time.
Professional and friendly atmosphere. My salesperson, Jimmie Miller was top shelf, extremely accommodating and knowledgeable. Made the buying experience pleasurable. I would definitely recommend Steve Thomas BMW.
I was welcomed politely and the salesman very informed about the m4 coupe. We looked T several models and colors. I was not sure I wanted a bmw and left the dealership on friendly terms. They were not pushy. He gave me his card. I certainly had a positive impression and would recommend the dealership
Second time working with David Aviles. This time leased an x5. David was amazing in terms of being flexible - he was able to source the car we wanted from another dealer and have it shipped to our house! And the pricing we got was amazing. If you know what you want and you are ready to move - David will make it happen. Very transparent sales process, no pressure, and way more efficient use of your time than getting cornered at a normal dealership. Last time I did Euro delivery and David did a great job with that too.
Steve Thomas BMW is as good as it gets for buying a vehicle. I recently purchased a 2011 BMW 135i convertible from them and have no regrets. I live in San Francisco so the negotiation process was done from hundreds of miles away. I got more than a fair price. I flew down, they picked me up at the airport, processed all the paperwork, and I was driving my beast up the coast in no time. I have been buying vehicles for 25 years and this is by far the best buying experience I have ever had. I think they are a family owned business and it definitely shows in the culture of the dealership. Everybody seemed to take pride in whatever job they had and treated you like a person and not just a potential sale - if you know what I mean. I dealt with an internet sales manager named Kwinn and his associate, Francesca. They were both courteous, professional, very knowledgeable about their product, hassle free and on top of their game. I'd buy my next car from them for sure. Chris
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