I have owned Chevrolets, Pontiacs, Oldsmobiles, Buicks, Cadillacs, GMCs, Fords, Lincolns, Plymouths, and Infinitis. The Volkswagen CC I currently own is, by far, the nicest car I have ever owned. I love the performance, the convenience, the economy, the efficiency, and the styling of the CC! People stop me, from time to time, and ask me about the car; they’re attracted to it’s looks and styling.
My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable
Under-rated beautiful fun vehicle
by MaxiFFTSB from Arlington, TX
April 14, 2019
This is just an awesome car. I own 2 of them. Whoever wrote you should skip the AWD and the 3.6L engine should not write any more inaccurate reviews. The only truth in the article is that the rear seat area is a bit small. Ok- now show me anothe similar size - Audi, Mercedes, MMW that isn’t. Buy it because it is dependable , fun to drive, fast and maneuverable, safe, and gets about 17 mpg. It’s also nowhere as expensive as the other 3 listed here, and looks better than most of them too. Don’t buy a car for the label, like a Merecedes , I drove the Mercedes and then bought the VW. Better performance and was more comfortable for my wife and I. I view it as a 2 seat car- room for small adults in back seat. But an exceptionally good purchase. Both my cars have about 100k miles, have been well cared for , and look and drive like new.
I’m not sure why cut downs on this but don’t be fooled. This is a sleeper, a hidden gem. Drive the 3.6L 4-motion and you’ll never look back at the 2.0. I have also owned a TT coupe, and still have a2006 A4. This is the fastest and most comfortable car.
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by The City Of Oakbrook Terrace from Oakbrook Terrace, Il
November 5, 2018
3.1 (40 reviews)
The dealership service crew is awesome, the mechanics get you in and out, never a problem.
What a great car!
by Fern13 from Hollywood, Florida
May 10, 2019
From the outside I think it looks great, sporty and elegant at the same time. From the inside the car is well finished and elegant and seems to be very durable, made of good quality materials! It may be worth to mention that I’ve bought my VW CC with 30k miles, while I also own a new Mercedes c450 for reference purposes. So I would say this is by far the best car for the money! Really happy with it.
I would (and do) highly recommend Hatsfield Volkswagen to any and all looking to have their car serviced! I am new to the area and quickly realized after 1 visit that Hatsfield was the place for me. Friendly, convenient, honest, and hardworking are just a few traits that this staff demonstrates when you bring your vehicle in for repairs/recalls. Brad does a great job with communicating what will be done and how long it will take and the wait is painless with the amenities the dealership has to offer for customers.
The minute I sat in it, I knew this was my car.
by Heidi from Moosic, PA
March 26, 2019
This car looks good and is a great ride. It has all the features I wanted. The sport bucket seat sold me, wonderful lumbar support.
I've been thinking about how to write this review without making it too long. There is just no way around it. It might be a little long.. I'm a retired senior citizen with a limited budget. My wife and I searched the internet for over two weeks researching the car we wanted in the Charlotte area. We found many but either the price was too high or the miles were. Then we thought we found it at Adams. They had a lot of good photos, we loved the color and it was a top of the line model. It had extras like leather interior, a moon roof, and a 12 speaker sound system with 360 watts of power! (I was a teen in the 70's and that thing can really put out some some great sound!) It also had low mileage and a great detailed carfax. I called to see if it was still there and it was. I told the person on the phone THAT was the car I was interested in and it had to fit my monthly budget. I told them what my monthly payment could not exceed and if I drove there to see it I needed to know it fit my budget. The next morning I got a call telling me they could hit my number and to come on down to see and test drive it. We went down, drove it, and loved it. Of course I just knew they were going to tell me my payment would be either what I told them or a few dollars more. Not only did Jason Dunham (Sales Manager) come in and tell me my payment would be $20.00 BELOW my budgeted number, but also he gave us a 3 year 36,000 mile warranty at no additional cost! Also, our final price included sales tax and licence fees. It was raining when we I got in to drive it home. When I got home I noticed a small "scuff" on the left corner of the rear bumper. My wife said "oh let it go! it's nothing..." After I reviewed the pictures and it wasn't there I called Adams and told them "I know I took possession and took it off the lot and take full responsibility for doing that, but can you do anything?" Well, Jason told me to bring it back and they would look at it. I brought it back and Jason said"of course I will fix that". So I took it back for the repair. Since we have such a unique color car and it is 3 years old they decided if they only pained that corner there may be a problem with a perfect match. Therefore, I had to leave it overnight as they decided to paint the entire bumper! No charge to me! It is a perfect match! I have bought many new and used cars over the years but NO ONE has ever treated me with such respect as Jason, and Henry. If you are looking for a great car for a great price you need to give Adams a try. You will not regret it!
by MIKL from INDIANAPOLIS
May 10, 2019
purchased a used 2015VW CC Sport with a lot of options and under 15k miles. I'm a big guy, 6'3" and big-boned, with two younger children that require car seats. There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-4 vehicle, so it has taken some time getting used to the slower acceleration in normal or ECO mode. In Sport mode, the acceleration is good. I really like the looks of this car. It just stinks you have to go to the Sport or Limited model to get dark interiors, but I'll deal with it.
The customer service was excellent and the company was very good at making me feel comfortable with my questions and my thoughts.
Another One Bites the Dust
by ExhaustEd from Rochester, MN
December 31, 2018
The CC is a conservative but well-styled car. It is a bit dated but has a comfortable and clean interior layout. Not super fast but handles well and is fun to drive. My previous VW TDI was recalled, and now my CC is recalled. Volkswagen has shown they can be deceptive and dishonest, which is too bad because I like their cars!
Tommy sobieski did a great job finding a car that was exactly what I was looking for. Being a salesmen myself I was paying allot of attention to the way he had carried himself, the way he talked, and I had grilled him for information on the vehicle that he had shown me. Tommy had done a great job not try to push anything on to me and just let the sale go on smoothly exactly like every experience with a sales person should work. Not only that we bothhave the same first name which made it all the more awesome of an experience. Thanks Tommy sobieski and the crew from the dealership for helping me purchase my awesome new 2016 Nissan altima!
Volkswagen does it again and again and again and a
by Ashleejg10 from Dallas, Texas
January 27, 2019
I've had this car for 7 years I've rebuilt this car three times. Carbon buildup on the intake manifolds. Timing chain problems from Volkswagen USA. The car itself has been sturdy and held together Electronics even controls and buttons have lasted through more than I suspected. However the 2.0 engine is a got to go feature! It is not the engine that you would desire in a car of this luxury designed. It needed a little bit more beef setup and look for the 4 wheel drive V6. It does become a money pit after about a hundred and twenty thousand miles. With that being said get one with a good deal put a new motor new transmission in it and it'll go another hundred and twenty thousand miles easy. Three motors in mine sitting at 200,000 miles and about $20,000 more dollars but nothing can take it down now. Like an ol chevy hot rod its become to me.
I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.
Most reliable car I ever owned!!!
by Jose4less from California
March 10, 2019
From ALL the cars I had this one has the best handling and power comparing with other 4 cylinder cars!! Very sporty and looks.
Turns heads everywhere !!!
MY EXPERIENCE DESERVES 100 STARS!!! AS A FIRST TIME CAR BUYER THEY MADE THE BUYING PROCESS SUPER EASY. THEY GAVE ME A WARM WELCOME AT THE DOOR, THIS TEAMS SET BAR IS EXTREMELY HIGH FOR THEIR COMPETITORS, TO ALL THAT CAN READ THIS ARMENIA MOTORS IS THE PLACE TO GO!!! I DID A LOT OF WALKING BEFORE I CAME HERE AND I WISH I HAD CAME HERE FIRST IT WOULD SAVE ME TIME. NO ONE WILL PRESSURE TO BUY LIKE MOST DEALERS JUST ASK A QUESTION FREELY.
THIS IS YOUR ONE STOP SHOP!!! THANK YOU ARMENIA MOTORS FOR MAKING ME PART OF YOUR FAMILY!!!!
by Dcjs from Baltimore
March 3, 2019
Ok. Until I got mileage on it, went downhill from there.evrything from multiple check engine lights to the rear main seal leaking.im glad I got rid of it when I did
Vehicle available to be shipped to your home. Contact
the dealership for details.
Saved Close to $7,000 on Our Dream Car!!
by RobinD from DealerRater.com
December 3, 2018
4.9 (30747 reviews)
My husband and I had a pretty good idea of what type of vehicle we wanted. We used the Off Lease Only website to search their inventory. Because they receive new vehicles on a regular basis, we checked daily until we spotted the car that fit both of our preferences. We made an appointment for a test drive IMMEDIATELY. This dealership does high volume sales, and we did not want to miss out on this car. Dominic was our sales specialist. He was ready for us as soon as we showed up (with our proof of insurance) so we could test drive our 2017 Volvo V60 Wagon Cross Country!! When we came back Amy in finance assisted us. She???s assisted us with all 3 cars we purchased at Off Lease Only. She really puts her heart into getting the best rate for her clients and showed us all of our extended warranty options. Everything was easy, transparent, and explained clearly. Our Volvo still has 20,000 miles on it before the factory warranty runs out, but that???s only about 1 1/2 years tops. We keep our vehicles a very long time, so we chose the bumper-to-bumper, 8 year plan with a $100. Copay. It only added about $40. a month to the payments. We already knew that if we waited unti the factory warranty ran out, we???d have tough time getting an extended warranty like that one, at a great price. Our experience with Dennis (trade in specialist) was equally outstanding. We were treated very fairly with that part of the process as well. The entire team was awesome and made our experience so much fun!! Thank you Dominic, Amy, Dennis and Paul for another great car buying experience! I will tell all my friends to ask for your team. Ohhh.. I almost forgot to mention... We saved close to $7,000 on our purchase and our beautiful Volvo is in pristine condition! Even our mechanic was happy with our choice. 🤗
Buen auto por fuera...
by Gast�n Gonz�lez from Ca
August 11, 2018
Por fuera el CC luce espectacular. Por dentro se siente como subirse a otro auto de menor precio y categor�a. VWG debe repensar ese modelo. Por dentro necesita m�s fuerza! M�s dise�o acorde a su precio.
Vehicle available to be shipped to your home. Contact
the dealership for details.
"Sell Us Your Car"
by Go Texas Go from Grand Prairie, TX
November 6, 2018
3.7 (1222 reviews)
Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.
Great styling and performance.
by Herky Bird from Fort Worth, TX
March 21, 2018
Just the car I wanted. A fun car to drive, terrific acceleration, wonderful handling, and looks to kill. The rain-sensitive windshield wiper works like a charm. Great interior design.
At no time did I ever feel like they wanted to take advantage of us. In fact, I always felt like they were trying to provide us with the best possible vehicle at the best possible price. When you first pull onto the lot, you think, "wow this place seems kinda low-rent". But after interacting with the team, you quickly learn they are really dedicated to your satisfaction. We came here looking for a low-priced car for our son. Our sales rep was very patient with us as we drove car after car. More importantly, he listened to us as we described what kind of driving he would be doing and he made recommendations that made sense for our needs. We ended up buying an Infinity QX4. Before they would allow us to buy it, they insisted on replacing the windshield and battery for us (at their cost). Our paid-for inspection found a couple other things we wanted fixed before taking delivery. They applied the money we paid for the inspection to those minor repairs. One issue was a burnt headlamp. But the problem was not just a burnt bulb (we paid for) it was a bigger issue (igniter, which the dealership paid for). Our son lives in Virgina. After taking possession, I drove the car 2200 miles and delivered the car to him. It drove like a champ. We encountered no issues with the drive. All in all it was an excellent purchase experience and we would definitely come back here for future used car needs. As a side note, they also buy/sell exotic vehicles. I was drooling over some of the sports cars they have ready to drive off the lot. Our sales rep was Ryan. Ask for him. He will take care of you.
So far so good
by Barbie from New York, NY
May 14, 2019
I hope this car will last longer. I am
still not comfortable enough driving this car. Maybe because it is a used car and still need a lot of maintenance. I tried to dove it just around my neighborhood and I already experiencing some technical and mechanical problems/
by John Seegel from 2077 Bahama Drive Navarre, FL 32566
December 3, 2018
4 (2 reviews)
New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............
Very Acquired Taste
by Soindeep from Dallas, tx
April 2, 2018
Different and the performance is average but the quality, due to luxury/convenience, is above average. Expensive compared to market competition. The value is ok. Volkswagen makes safe cars
Amazing experience!!! From beginning to end! Purchased a car for my daughter in less than an hour and had fun doing it. The staff is personable and knowledgeable which is a great combo when making a large ticket purchase. I will definitely be doing business with them again!!!
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
10 Star Customer Service & Satisfaction at Honda of Oxnard
by 1MsRey42017 from DealerRater.com
November 6, 2018
4.1 (400 reviews)
I am a returning Customer to Honda. My previous experiences with sales Honda Rep (Mr. Ron Anthony) and staff have always been excellent and gratifying which is why I keep returning for that Honda Experience! I am accommodated with my specifics for auto care and purchases and this time had the pleasure of meeting and dealing with Mr. Mike Harris. He seemed knowledgeable and was interested in my expectations and what I wanted as a purchaser. Mike was both professional and personable which helped put me at ease during the sale process and ultimately, I departed a satisfied customer with my showroom car from Honda of Oxnard! Thanks again Mike for everything, very much appreciated! I also want to Thank Josh as a Primary advisor in Service, Jeff, Javier and Aqui for their continued support with my vehicle inquiries (as needed). I appreciate you all at Honda and your Friendly Customer Service! ~ Honda should add 5 more Rating Stars for their deserving 10! Sincerely, Ms. Reyes
I just love this car!
by Happy customer! from Snohomish, Wa
March 26, 2019
I love the design of my CC, very roomy inside & it has all the luxuries I need! I'm short & I love the fact that I can raise my seat & adjust it to my size! I have owned mostly Toyota's for the last 20 years & I have to say that this car is my favorite!
VW of Santa Monica is the BEST! Skyler Cox is the BEST!!! I walked into the dealership not knowing where to start but Skyler was of so much help. He is super out going and very professional and easy to talk to. I highly recommend going to Skyler to help you find what you need! I'm super happy with my purchase and super impressed with the great service I was given. Getting a car can be a stressful process but Skyler made the process so much easier. Thank you Skyler! Call his direct line @ (424) 322-2756
by Melanie from Minneapolis, MN
November 6, 2017
Love the AWD of the VW CC with great performance at a value in price compared to other car makers. The body is due for an update to make it a little more sporty, but it drives and handles great.
My friend from California visited me and wanted to go shopping for a new VW Convertible Bug. We went to Voderman and worked with Andy D. We were up front with him, telling him that my friend was from California and wanted to check out the Bug, and that she will not buy from him due to living in California, but wanted to learn all about the vehicle and the different options. Andy was really under no obligation to work very hard with us, knowing he wasn't going to sell us a car. However, Andy spent almost an hour of his time with us showing us 3 different models and explaining all the options in Great detail. I can Honestly say, "Andy you are a true Professional and truly enjoyed working with you." I personally could be in the market for a new car in the future and I will be coming back to work with Andy. Thanks Andy for your time and attention, you are really appreciated and I hope my friend has this experience when buying the car in California, as you have raised the bar in customer satisfaction in our opinion!!!
Sporty yet Sophisticated
September 1, 2017
This is the best car I have ever owned for the money. Drives better than an Audi A6 and costs significantly less.
They did great by me! I'm very happy with the service and the car chose. Alexis (Sorry if I'm spelling it wrong) Was awesome, fast, efficient and dedicated, within an hour or so I was driving my car home. I love it!
August 16, 2017
The 2015 cc is a fun car to drive for daily commute. It works well my family travel as well, it offers decent second-row space, which is large enough for our infant carseat and convertible seat later on.
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