It was time to trade in my truck and to be honest, the only reason why I ended up at this dealership was because they had the truck I wanted. So I made contact to see if we could make a deal and well they appraised my vehicle at less then I owed. So I thought that I was taking my business else where but then they offered me more then I owed. I was very pleased but worried I couldn’t afford the truck I wanted. Then I started talking with Kyle about financing. I told him what I wanted for a payment and he made it happen. The next hurdle was showing up to trade in my truck two days later when the check engine light came on. I was now dealing with Noel. I thought for sure that the deal was off but Noel reassured me not to worry and that he would do his best to get me in the truck I wanted. After some waiting he came back and we walked in to sign the papers. I was thrilled then Noel asked who my insurance was and if I was interested in taking a look at lowering it, i said sure and he made some calls. After about 20 minutes we found a company that lowered my insurance by $80 a month. Overall it was a great experience and I would highly recommend this dealership and it’s fantastic staff to everyone. Thanks
Great buy, used VW Golf TDI
by Jose from Round Rock, TX
August 3, 2018
This car met all my needs and it offered and unsurpassed value for the money at 19,500 miles. Love the way the diesel engine performs.
I filled out an online app in hopes of a newer/used vehicle for myself and family as I have 4 children 2 of witch are teens who drive and as a single father i wanted something i can feel 100% worry free with as I send my daughter's out on their daily errands, school, etc. With 2 divorces and struggles in life I never thought it would be possible to get a new car however I had to try. I got approved online and like most everyone else thought ya sure until I get there I'm approved then they'll want a years salary for a down payment but I went anyway! I got there and meet with Art and after a half hour he had gotten me into not a used car but a brand new 2018 Nissan Altima! Now I can go work my 10 hour days, my children can go to school, run their errands and I don't have to worry about their safety or if their broke down somewhere! Thank you from the bottom of my heart MR. Lucia!
Very good car
by Buglover from Laporte Indiana
December 12, 2018
This car gets great gas mileage I enjoy the driveability and performance nicely done inside but not over done lost of room was shocked for a small car
Art at Freedom Nissan is absolutly amazing. I was at my wits end being turn down, told in order to get into a car I would need $3,000 down. Art contacted me just as I was about to give up. I ALMOST decided not to show up to my appointment. I thought why bother, that I was just wasting hours of my time to be told sorry but we can't help you. Art asked for 45 minutes of time and in that time he would let me know if he could help me. I sat down with thinking why am I even here he's going to see my credit and laugh at me when I walked put the door. I was WRONG. I was told there would be no surprises on how much I would need if anything at all down. With in 30 minutes I was told he could help me, with in 1 hour we had a car picked out. With in 2 hours I was signing my paperwork. The car we picked needed a inspection and when they went to do the inspection they found the back brakes needed to be replaced. Art did this at no cost to me. He means what he says. No surprises. He keeps his word which is important to me. 3.5 hours later I was on my home. Art made me feel like any other customer with great credit. So, now I have a 2015 Nissan Rogue in my driveway because of Art. My advice skip the other dealerships and go straight to Freedom Nissan weather you have good to bad credit. The customer service is worth it.
Best car ever!
by Jennifer T from King William, VA
December 25, 2018
My son has a 2012 sportwagen and we absolutely love it! The best car ever, according to my son and I agree! He uses it for commuting and hauling kayaks on top and having fun.
I just wanted to write that I had an excellent experience purchasing an SUV from Goss Dodge this week and wanted to personally thank Denny Johnson who assisted me with my Jeep acquisition. Denny was very personable attentive and an active listener as to the type of vehicle, price range, colors and options I was interested in. He came up with several different models and price ranges for me to consider. He respected my time and wasn't trying to deliver a hard sell. As a sales professional myself I really appreciated his low key yet, amiable and helpful manner. He worked around my schedule and got back to me quickly despite be busy himself.
I wanted to recommend Denny Johnson to anyone looking to Purchase or lease cars and trucks both commercially or personally.
Thank you Denny and to the Squad at Goss Dodge to have ensured a very smooth and transparent purchasing experience.
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Absolutely love this vehicle
by Justaguy78 from Kelowna BC
December 24, 2018
I should start by stating I have made some tasteful modifications to this car. Sport tunned Coilovers, ECU tune, Turbo back exhaust and an intake. This car is absolutely amazing. I'm currently making 227 whp and 267 tq on a factory clutch without incident. The 1.8 came alive with the Unitronic Stage 1+ tune and fuel mileage has actually gotten considerably better. Now getting 37mpg on average. Amazing vehicle with nearly unlimited potential.
I wanted to buy my first luxury sedan I was originally looking at a4s c300s and 3 series as those cars that I see on the road the most often then I came across the CC it has enough power as the others you can also tune it to have more the reliability was much better than its competitors and the interior and quality is no slouch either. I absolutely love this car and couldn’t be happier for my first car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Wow. Lots of options for the price
by zen4tina from Coolidge, AZ
January 14, 2019
The R line trim is so stylish and all the customizations through the car are amazing. It's going to take me a month to go through everything.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
rt at Freedom Nissan is absolutly amazing. I was at my wits end being turn down, told in order to get into a car I would need $3,000 down. Art contacted me just as I was about to give up. I ALMOST decided not to show up to my appointment. I thought why bother, that I was just wasting hours of my time to be told sorry but we can't help you. Art asked for 45 minutes of time and in that time he would let me know if he could help me. I sat down with thinking why am I even here he's going to see my credit and laugh at me when I walked out the door. I was WRONG. I was told there would be no surprises on how much I would need if anything at all down. With in 30 minutes I was told he could help me, with in 1 hour we had a car picked out. With in 2 hours I was signing my paperwork. The car we picked needed a inspection and when they went to do the inspection they found the back brakes needed to be replaced. Art did this at no cost to me. He means what he says. No surprises. He keeps his word which is important to me. 3.5 hours later I was on my home.
Art made me feel like any other customer with great credit. So, now I have a 2015 Nissan Rogue in my driveway because of Art. My advice skip the other dealerships and go straight to Freedom Nissan weather you have good to bad credit. The customer service is worth it.
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
First off let me start this by saying Art Lucia is the man!! I had been looking to get a new car and had been denied by 3 different car lots. I talked to art once on the phone and he asked me to come in and give him 45 mins of my time. Once I went in it ended up taking a little longer than we imagined but all in all we got there!! Highly recommend art and freedom nissan. Anyone who has questionable or troubled credit should check out freedom nissan and art specifically. Amazing guy and amazing dealership!!!
Good value, nice car
by MrBill47 from Peoria, IL
November 29, 2018
Nice car. Good ride, power is adequate. Economy could be better. Steering is numb but responsive ... but so is my A4. Tiptronic Sport mode is a joke ... it still shifts automatically any time it wants (or does not when it should), often taking one by surprise at an inopportune time.... in normal mode the automatic works great. Blind spot visibility could be better. Excellent value because of the carry over from the Jettra Sportwagen TDI problems.
A special shoutout to Art Lucia aka (the man with a plan!) I would recommend him to anyone that is in need of a second chance. He helped me get into a brand new car in just a few minutes. If you get a chance to work with him I suggest you do. Again thank you Mr. Lucia I appreciate everything you did for me!
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
My husband and I had to buy a car and the process was a simple and fun when we walked through the doors. There was no pressure and we both felt comfortable. It was a great experience and would do it all over again!
DO NOT i REPEAT DO NOT BUY THIS CAR
by Notovw from prosper, tx
November 18, 2018
The second VW I have owned and I should have learned from the first. I bought it used, low owners and under 100k miles and took it to the mechanic after I brought it because it didn't make the trip home because of the transmission. The mechanic said the turbocharger was dead, the engine was dead, and the transmission was also gone and they all needed to be replaced. All of the repairs would have cost me more than the car. The excact same thing happened to my VW Beetle which was the whole reason behind me buying another car. If you don't believe me do your research, but I would never want someone to go through the headache I just did.
Phil was wonderful. This my fourth car that I bought from Berlin City. Which says it all. I will always keep coming back. They are the best.
Overall very nice car . . .
by RGB from Pawleys Island
December 14, 2018
This Tiguan has more than enough room for us. I am 6'2" tall and I can drive comfortably and also ride in the front or back . It's a nice size (not too big or small) and has ample room in the back hatch.
This was my first time purchasing a new car, and I am almost certain that I will forever go through Kia Berlin City, and I will also be using Phil ( the man who sold me my car). They are efficient and truly try to get you into a car that suits you and your needs, at a reasonable price!
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
This is the way to buy a car. Josh was prompt and regular with e-mail communication. Process was completely transparent with before and after photos freely shown. When we came for test drive, the key was given freely without any sales pressure. We knew we wanted to buy, and the whole process of closing the deal took 45 minutes.
Impressive showroom for a used car dealer, to boot.
Very surprising. Trade-in value not so good.
by Jess from Georgia
January 6, 2019
Fun to drive. Comfortable. Superb power and fuel efficiency. Average 35 mpg combined. 5 spd manual. Prefers mid-grade fuel...clutch a bit tricky, but less so on 89 octane. Have considered trading for new truck but trade-in offers were terrible. Hard to walk away from such a great car. Tons more power than 89 GTI I owned in UK.
Efficient, thorough and pleasant for minor repairs.
I still have not received a call back regarding my frame replacement, over a week later.
Still waiting to hear.
Great, speedy and reliable car
by sdawgg from Greensboro
December 15, 2018
I have never had to worry about mechanical issues with my Jetta. It has run perfectly since the moment I got it. Great gas mileage. Classy and stylish interior. Smooth and zippy. Love it.
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