I've been buying vehicles for many years now. I purchased my first car at age 18 and I'm now 43. But I can't remember an experience even close to the one I've had with Volkswagen of Marion. John Reed is the best sales associate I've ever had, bar none. He was straight forward and honest with me from the beginning. He got us a great deal on our Jetta. And he didn't stop helping me once he got the sale. Over a year later, he has still kept in contact with me and I don't think I'll buy a car from anyone else. And this dealership has been better than I ever expected. The service department has been excellent with my service appointments and I've never had one complaint. I would highly recommend John and Volkswagen of Marion to anyone.
We bought our Golf TDI from John Reed. He was very helpful and knew his stuff. We're very pleased with service dept. We've had no problems with anything or anyone and would highly recommend V W of Marion.
I just recently had my new cars serviced at Marion VW and they got me in and out in with no problem. I called the same day and they fit me in. The lounge area is very comfortable and everyone there is willing to help you. Can say enough about the car buying experience and now the service. I can feel comfortable knowing they will always do their best here at this dealership.
John was a great salesman. Bought my first car from him and will continue to buy all my cars from him! Could not think of a better person to buy a car from. Explained everything perfectly and always brings up a conversation when I'm there to get my car serviced! I've never had a bad experience with Volkswagen or john! Great company!
I bought a Beetle convertible from their temporary store at the Williamson County Airport. Today I took my Beetle in for service at their new facility next to their Honda store. All's I can say is WOW this has to be the most beautiful dealership that I have ever been in. All their employees I have worked with are wonderful. They truly treat their customers like family. I will refer all of my friends and family to them.
I want to brag on the Service Dept at Marion VW! I had problems getting there on time on the Friday before labor day weekend. I was supposed to be there by 3 and get squeezed in.....they were extremely busy before the holiday. I got held up for various reasons and didn't make it until 3:45. I went in there and told them that if they didn't have time because I was so late, that I totally understood! They told me that they could go ahead and take care of me.....was I ever grateful, as i live in Benton KY! Jon Reed had sold us on the car as well as the service we would receive after the purchase.....he meant every word of it! Thanks to a great staff there at the Marion VW Dealership, my life is better because of them :)
I cannot begin to describe how wonderful the service department was to me when I needed to have some work completed on my bug. They treated me like royalty! My schedule is very hectic and they were very accommodating to get me in on the only day I had available. They completed the work earlier than anticipated and kept me informed of the progress along the way. I was surprised they even washed my car and had it waiting for me when I arrived. I have never been treated this well at other dealers and will always buy my cars from VW of Marion!
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