Awesome is what comes to mind for ed and Shawn! These guys kept me updated for my loan and were nothing but pleasant on the phone with me! I would do business again with these guys! Thank you for all your help! I love this car! I recommend you buy your next car from Mazda of west ridge! Tell them I sent ya!
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 25, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Rodney was amazing! No pressure process and they worked through some oddities with me with no push back. I walked out with a beautiful brand new black Q50 fully loaded. Cant wait to work with Rodney again when my lease is up.
I went in not knowing what I wanted to purchase an SUV or a car and had no clue what manufacturer I wanted. Ivan wa great we talked about my must haves and we test drove 4 vehicles on two different days. I ended up with a 2015 Toyota Avelon hybrid, the process was so easy and I love the car. Thanks Dorschel & Ivan!
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advantage of at other dealerships. Not at Ide. Their pricing was at the average or just below on all websites I did research on. Part of the deal was a by back of our TDI. Which because of mileage difference. We were unable to get the check. Ide found a way to make it happen and allow us to drive our new Tiguan home. I can not say enough good things about Christian and the others taht helped us.
This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wanted! I'm so impressed with the communication, the attention to detail, and the comfort that we felt. In the past I have always dreaded the "car buying" experience but I would highly recommend IDE VW and particularly Christian Sargent to anyone! Thank you for making this a positive experience! Rennee N. Crofoot
David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of town I was on a timeline and did not want any delays. Purchase went purfact. The 50" t.v. I got for a "black friday" purchase made it that much better. Thanks to all at Ide VW.
Working it???s Christian Sargent was a pleasure. No pressure, only the facts and answers to our questions. He got us the Tiguan we wanted and the whole process was flawless. If you are thinking about a VW, Ide is where you should go, and Christian is the person to ask for.
Had an awesome experience here at Ide Volkswagen, everyone was nice, polite, and friendly!! My salesman was on his game from the start had no issues at all, never felt pressured about anything and walked out of the dealership with a smile on my face and no worries. My Finance Manager was Fantastic as well, he was straight to the point, no BS, explained everything that was happening with the sale, couldn't have asked for a better sale, you don't find dealership like Ide Volkswagen, they are phenomenal. So so so pleased and happy with my decision. Would highly recommend!!
I worked on and off with Ide for months hunting down the right car for me. They were always very patient and helpful. No rushing, no tricks, always clear about what everything was. The price I got was fair based on research I did looking at all the price reporting websites and forums. Big thanks to Christian and David! The final paperwork and financing set up was also much faster and easier than I experienced with my last car purchase somewhere else. I will definitely recommend people to go here.
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