Just purchased a new CX5 and love it! I worked with Michaela Mulry and she was very knowledgeable and friendly. Michaela and several folks I worked with at the dealership were all very helpful and made the car buying experience very easy and enjoyable. So excited to have my new vehicle and be part of the Wellesley Mazda family!
John is a friendly and competent salesman - he didn’t push and told me about the cars I looked at for what they were. He acknowledged known issues upfront. I didn’t find the car I wanted there but would absolutely buy from John if he has the right car in the future.
John is a very thoughtful person, both in the traditional sense: He picked me up from the train station, drove me to the RMV (and waited with me!) and then drove me back to the dealership where my new car was waiting, but also in a literal sense, as he was able to think about issues and logistics long before I was.
John also laid out the process and costs in a very clear and easy to understand way, which as a first time car buyer I greatly appreciated, and he even got me a fantastic rate from the local credit union.
All in all, it was a very clear, smooth and fair process.
Would definitely recommend Select Used Cars and John without hesitation.
oVERALL, THE DEALER PROVIDED ENOUGH INFORMQTION VIQA OUR COMMUNICATION THAT I WENT TO THE DEALERSHIP FOR A TEST DRIVE.
I did not end up purchasing the vehicle due to the carfax report though would ceratinly consider retuning to the dealer due to the pleasurable experience
Very fast buying process, the salesman was not the most fun loving person I've met but when we got down to business He was great. He was willing to negotiate somewhat because I was paying cash, and the vehicle was better than I was hoping for. Overall the entire process was fast and painless, I would certainly go back ...(if it were closer)
Exceptional support from the sales staff (Sandy Stein) and the GM (Barry Goodman). Fully explained every aspect of the cost, car features, lease details, etc. This is our 7th car from 128 Volvo and the team there is the primary reason we return. There are many other vehicles we could choose, but we choose 128 Volvo due to the service and family atmosphere from Barry and Sandy.
Service department was very attentive and handled my concern in a very expedient manner. The service manager was very good about communicating options and the waiting area was very comfortable with nice amenities.
Empire Motors from the start was able to provide me with a beautiful new car and get it registered the way I needed it to be. Smooth service. The staff was very professional, patient and courteous throughout.
Our car buying experience couldn't have gone any better. John was great at scheduling multiple test drives and was extremely professional. He answered all of our questions on the car. We never felt pressured to buy at any point and were thrilled that we could come to a deal. We wouldn't hesitate recommending this dealership to anyone looking for a quality used car for a fair price.
We felt we got a fair deal.
The whole sales and service staff jump through hoops to keep their customers happy.
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