Started with internet inquiry and then we emailed and chatted on the phone. Everyone, from the Internet team to the salesperson (jerry hooper) and the sales manager (Jeff Spangler) were friendly, professional, and willing to listen to me and work with me. Buying from this team was a great experience. I drove out from Houston to buy my Volvo here and would encourage my friends to do so as well. The price and professionalism could not be beat.
Mr. Wade showed a genuine interest in getting me what I wanted. He was honest and once I told him what I wanted, he made sure every box was checked. It was almost too easy. Ran over a huge screw within the first week and they repaired it quickly and easily with no cost to me. I wasn’t just a number.
If you do not have the time / place to sell on your own, CarMax is perfect, BUT a little strategy might get you a better price. During the time before & during your car being appraised, you will be chatted up by an associate. They will ask you if you've checked online sources to get an idea of what the car is worth. It wouldn't hurt to spin this to your advantage. If I had to do it again I'd give them a slightly high target price that I want. They say they don't negotiate, but giving them your target up front might very well get you a higher price. Once they show you the results of the appraisal & price, that's final. You have to take it or leave it. Best of luck.
Service advisor, Pringle, was very courteous, knowledgeable and alerted me to a safety with a tire. In a walk around of my vehicle he a spotted a nail in one tire. Inspection revealed 4 nailed the tire.
Recently bought 2013 Terrain for my daughter. Had one minor issue (windshield washers didn't work). Maggio made the repair (no charge) and had the vehicle back to me the next day.
I have bought several vehicles from Maggio over the years. Never a bad experience. Always been very accommodating.
My daughter loves the car.
The experience was okay. The salesperson was nice.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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