The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
I inquired about a vehicle around 5:30in the morning and by 9:30 same day I received response. Unfortunately they sold the vehicle I was looking at the day before but advised me they received one very similar and she would let me know the price. Four hours later, true to her word she sent me an email. Didn't buy because it was not in the range I would like to pay.
James Inzinga was GREAT! It was my first time buying a car alone, my husband used to do that, but now I was doing it, and I am NOT a Motörhead. James made the whole process seamless and stress less I owe him a lot of credit here. I really didn’t even know what I was doing, but I needed a good commute vehicle and I love my Volvo and another Volvo was what I wanted. James got me the perfect car for me. James didn’t try and sell me something I wasn’t interested in. James was totally professional and made this purchase easy and quick. I cannot recommend James Inzinga enough and when I need another car, which will be relatively soon with a son needing one, I will go back to James! Thank you James and Summitview auto!
James Inzinga was the MOST helpful sales person EVER, bar none. James never pressured me to buy, didn’t push vehicles I didn’t want at me, was extremely well mannered and totally professional. James made my experience so stress less! To be honest, I had no idea what I was doing, I just needed a dependable commute car and I love my Volvo.s. James took care of the rest, including helping me out returning a rental car AND pointing out the least stressful route home to the Canadian border. I will drive down there again and request James Izinga because he is the best! Sincerely, a northern N.Y. Happy customer!
I came to Highline Motor car, Inc. having done business with them in the past. I previously purchase a 5 series BMW from them and this in my 2nd Purchase. Having purchased 2 5-Series BMW's from Highline I would rate both experiences as 10 out of 10, as my first purchase was years ago so I have been happy after the sale!!
Chris worked really hard to get me the exact car I wanted. He was diligent and kept me informed. I appreciated his straight-forward sale with us. He explained everything and answered all of our questions. Delivery was easy and on time.
Everyone at Best Volvo, from Jimmy DeGuzman in sales, to Scott and Dave in the service department, along with all the employees, does a beautiful job. This is my second Volvo and I have every intention of making my next car another Volvo from Best. Their sales and service are second to none. Rochester is lucky to have them!
Jimmy did a great job answering my questions and accommodating my needs surrounding the delivery of the vehicle. They were also very reasonable with the pricing. He made the process very pain free and I've been enjoying my new vehicle.
In over 40 years of driving and buying cars, Best Volvo is by far the best! Fantastic sale staff, and outstanding service staff that really cares for customers and their cars. I do not hesitate to recommend Best to anyone looking for a dealer/service department.
Jimmy was awesome! Patient, knowledgeable, thorough and not pushy. I thought about buying a car 10 months before and he spent a lot of time with me and did not balk when I put my plans on hold for a while and came back. He spent even more time recently and never complained or said something like ," we already covered this". He was truly helpful and even made the process enjoyable!!!
I helped a good friend Wendy shop for a used Toyota Camry. We looked at countless used cars all over town, mostly via Craigslist. We saw a lot of not-so-good cars. But we were both very impressed with a car at Oz Brothers, and ended up buying it. Oktay (Oz) was easy to deal with, fast to respond to questions and messages, and straightforward about the condition of the car. He was able to negotiate (somewhat -- since the car was listed at a decent price to start with, not overpriced like a lot of used car dealers). And after the sale, he spent over an hour getting my friend familiar with the car, syncing her cell phone, demonstrating features, etc. I'm writing this review because my friend is too busy, but I want people to know that Oz Brothers is a solid place to shop for a used car.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct
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