I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Better for tall people
by Catharine from NJ
November 20, 2018
I love the car except for the seat settings. Being short I accidentally edit those every time I exit the car. Also, the pedals don’t adjust forward, so I had blocks put onto the pedals and left foot rest
Service staff is inconsiderate and unresponsive
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Not your everyday vehicle
October 18, 2018
Great little ride that most will be hard to recognize. Sporty, super stylish, great interior, bold lines, and ya gotta love the mpg coming from those five angry little Vikings.
Had a good experience working with both Kyle and Cain internet sales. They worked with us for well over a few years to make sure we got the car we wanted. They were patient and well informed and made car buying much easier. We are pleased with our purchase! Kyle and Cain work together and there was always one of them to help us. I recommend them highly.
Best car I’ve ever drive !
by Adrienne G. from Ooltewah, TN
December 29, 2018
This car meets all of my needs and expectations. It drives beautifully! I would highly recommend this car to everyone. Love the way it handles.
Purchased 2008 f150
There cars are in nice shape.
All around nice guys to deal with!
No pressure.... test drove wo anyone!!
Start to finish .... great experience !!!
Great Safe Car - exactly what a Volvo should be
by Volvo Fan from New Canaan, CT
October 6, 2018
This car was a great third car for our nanny, who used it to transport our kids around town and for the occasional road trip. It was reliable, even stylish, and we always felt great that our kids were in a safe car.
This place is awesome...they were very helpful throughout the entire process...got me in a nice car with a car payment that was lower than i was expecting....i highly suggest them if your looking for a car...prices are decent and the cars are emaculent!!-Happy Customer!!
by Supernova from Kingston, Pa
October 6, 2018
My first vehicle was a v70 and I adored that thing. The comfort, reliability and performance exceeded my expectations. After that I drive an s60 which was just as great except more compact. I then upgraded to the xc60, which by far is my favorite of the Volvo family. These cars hug the road, turning radius is phenomenal, not to mention the sleek design and high comfort levels. I feel I’m driving a cloud! I was going to choose the xc90 but I definitely do not regret going with the xc60. Safest cars around. Will never drive anything else.
The team at Niello Audi are the "bomb diggity"! I worked with the Internet Sales division to buy my new A3 Cab and they were simply AWESOME! Shout out to Phillip and Kyle for their SUPERB CUSTOMER SERVICE and QUICK FOLLOW-THROUGH for a seamless experience! These guys tag teamed to help me out when one of them was not available, and it was seamless for me - excellent service from start to finish!
Oh - let me not forget to mention that I went to Sacramento from Los Angeles to purchase this car because it was the only one in the state built exactly how I wanted it and the team at Niello Audi made it worth the trip! Thanks guys and Nicole too in finance of course! You're the BEST!
LOVIN MY BEAUTIFUL AND "FANCY" A3 CAB!
LC in LA! :)
by Chris & Robin from Millville, NJ
January 20, 2018
Sooo comfortable, roomy, and stylish! I am so happy with the purchase. The car drives like a dream! The interior is as beautiful as the exterior. It is sporty and luxury mixed in one car.
The service advisor Matthew was very polite, patient, helpful, knowledgeable and answered lots of my questions very well.
During the 30000 mile maintenance, he and his crew found and root caused a rear brake issue and fixed it. It was because some parts were not lubricated well enough, the rear brake pads were worn unevenly, and the inner pad was gone while the outer one still had half thickness left, he helped contacted volvo to take care of the charges to replace the rear brakes pads and routers and lubricated the part well to prevent this from happening.
The renovated dealership building is very beautiful, the seats were comfortable and wifi was fast, I like the area with 2 cubes where people can carry on their work while waiting.
Best most reliable car I have owned
by happy owner from St Louis, Mo
November 9, 2018
Recent trip to Pa. 3100 miles 119 gals gas,26 mpg highway and 2 lane mountain. This car handled back mountain roads like dream even in downpour. I gave it a 4star on interior design because it could use more leg room in second row seating.
i hate the process of buying cars BUT i actually enjoyed the process it was painless, Neillo was great! i would buy from them again! only complaint i didnt like that there was a extra added expense for the lowjack (which i should have had negotiated off the price) BUT didnt know about it until we were signing papers
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
My service man, was and has always been awesome and attentive everytime I come to service my car or address something that may be wrong. He is great and a very valuable person to have for your company. It's so nice to know that I can trust his input and advise. I drive almost 2 hours just to get my car services because the customer service is worth going to. Thank you!
Most luxurious Volvo I’ve owned
by Volvo Familu from Saint Petersburg, FL
January 1, 2019
This car meets my families needs. It has a great infotainment system. The chairs are comfortable and it has a lot of safety features. The XC90 T6 suprisongly has a lot of power for a 4-cylinder.
Wonderful experience at this Volvo dealership. Our sales rep was Justin, but all of the staff were amazing. The financing was a breeze and there was very little negotiating involved because they were upfront and honest about it all from the get go. Easy process, a huge step up from the usual car buying experience. Oh and I Love my new car!!!
by cshort from Gilbert az
June 13, 2018
love the tech and great gas mileage 29mpg. very comfortable on road trip. love the active cruse control. sound system is very good. the car looks very sporty
Outstanding service agents, quick turn-around, quality work. Chuck always does a fabulous job of both scheduling and keeping me up to date. Work is always high quality. Newly updated waiting area is better than walking to Starbucks!
by Andie from ID
December 23, 2018
Bought this car from a Ford dealership. It has a 60 day warranty associated with the purchase. There was a squeaking coming from the engine, which turned out to be moisture in the carburetor. Also flashed low battery. Apparently, this is a common theme with the Volvo. Battery is in perfect condition, but the dashboard still states there is a problem. I just haven’t bothered to reset it. Mileage is OK and I average about 19 to 20 mpg. Stereo is great. Bluetooth connects well. The ride is fantastic. Engine has a ton of oomph. I love this car. Great value for the price. I paid 14,000 for it with 73,000 miles.
Our Sales Representative, Michella, was professional, thoughtful and extremely knowledgeable of the car. She took the time to make sure I knew what was available on the car, including model type and features. Michella kept me posted on test drive availability and delivery of the vehicles. Overall this transaction was a dream, could not have been a more pleasurable experience.
I’m glad I purchased this car
by GDyes from Cleveland, OH
November 23, 2018
I really like the bells and whistles on this vehicle. I have received so many compliments on my car. I will purchase another Volvo in the future.
While I didn't purchase anything (I inquired about a used vehicle), response time of the salesperson was quick and getting pricing was painless. Paul even looked into other inventory for me to see if there was something else that would have fit the bill. Would definitely buy from these guys in the future if they carry what I am looking for.
My XC70 Safe, dependable, excellent visibility
by VolvoXC70Fan from Olney, MD
October 24, 2018
The XC70 station wagon design provides excellent visibility. Volvo should have kept it in its lineup. The interior quality is excellent and the technology is intuitively user friendly. The safety features on this car make driving it reassuring and fun.
Michella made my purchase of a new XC90 the best car buying experience I have had in my lifetime of buying new cars! She was very knowledgeable, friendly but not pushy, courteous, and extremely helpful in answering my questions as we went through the process of purchasing a new car. Plus, I wound up with a beautiful new Charcoal Black Volvo XC90. The service department is the best! I trust them to give me honest information and "Chuck" is great to work with.
I love this car
by Matt S from Windsor, CA
November 1, 2018
I purchased this Volvo because I had driven a similar model on vacation a year and a half ago and fell in love with it then. Although the acceleration speed does always bother my wife, the handling allows us to go on curvy roads and now her car sickness is almost non existent.
The folks at the dealership always make me feel like family. They know my name and are always smiling and happy - even when I see that they are extremely busy! Chuck has been taking care of my Volvo for years and always treats the car and me like we are his top concern! I'm so glad to have these people to make sure I'm safe when I'm driving my Volvo!
I love driving Volvo
by Margaret from Olympia,WA
August 20, 2018
This is my second XC70. I wish it had the powerful 6cylindar engine of my 2009 Volvo. I am also wishing it had the quiet ride of the 2009 XC70. The highway noise at freeway speeds makes conversation more difficult. I love all the safety features and beautiful leather interior. It seems that the 2016 is not as well put together as the 2009 model.
As usual the work at Niello Volvo was done on time, on budget, and with my car returned to me looking and driving better than when I dropped it off. I was kept informed as to the progress of the service along the way, and when it needed an additional maintenance repair discovered during the regular service, it was completed as approved by me during the same time and at a fair price.
Unique body styling, not your typical SUV.
by Arlene M, dog fancier from Huntington, NY
November 7, 2018
Sleek interior, comfortable seats, expansive headroom, sufficient storage capacity, above average gas mileage. Provides solid driving and handling experience. Easy turning radius and good visibility from interior.
Patty was very professional and experienced awesome job also very quick and responsive to my questions already recommended my friend. Thank you I love my new car
Exceptional vehicle and truly recommend it!
by Linda from Edinburg, TX
December 23, 2018
For my children who are only 9 and 4 years old to say they think moms car is amazing, speaks volumes of Volvo! We are extremely happy with our purchase!
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