Had an excellent interaction with the sales person (Bubba). He wasn't rushed or pushy in any way and wanted to ensure that purchased the car that I liked most. It was a very good experience and I couldn't be happier with the service I received.
I had the all time best experience at Bob Richards Nissan. I honestly wasn't thinking of purchasing a Nissan, but after seeing what there was to offer it was high on my list. Clemente went above and beyond my expectations. He really made me feel like I was his number one priority. He got me in the car of my dreams. Drew was the one who really brought it in as a finalization with his help! Chris Williams was sure to answer any service questions that I had and assured me that I would get the best service every time. Markese was very personable, polite and made the financial parts of the visit a little less painful. I just can not express my appreciation fully for what this group did for me and my family. I will continue to go to this dealership in the future.
I was at the end of my 3 year lease and decided to purchase the 2015 Murano. I was pleased with the finance rate. Staff was friendly and professional. I also use this dealer for maintenance and service.
Elaine is the best car salesperson there. She knows what she is doing and gets the job done. My family has purchased so many vehicles from her. Never have we ever left unhappy. She is very pleasant and professional. Johnny is a pleasure to deal with as well and his assistance is always very helpful!!!!
Great dealership from the sales people, especially Annette Dotts, the mechanic Jaime Banda and the tech Chris. Have been using this location for over 15 years and it has gotten better since Bob Richards took over.
I had a great experience at the service center at BRN. This is my second Rogue purchased from BNR. When purchasing my vehicles, Elaine was so easy and knowledgeable to work with. Great customer service before and after the sale. Thank you!
Very responsive to my concerns about my back up camera. They had it replaced with an hour. Along with a full check of my vehicle, added air to my tires and washed it. Absolutely great customer service.
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
I did a nation wide search for a specific make and model. I found it at Gerald Jones VW. I worked with a great salesperson Rob Ibarra. He answered all my questions promptly and took pictures of things I wanted to see.
It was a pleasure doing business with them.
When I walked in I was shown the great amount of appreciation for coming to Gerald Jones and choosing them to by my next commercial vehicle. It surely paid off when I got a really good deal and not having a put too much down. I am very thankful for Rob Ybarra and Gerald Jones
When my car was totaled I was given a 2018 Hyundai Elantra as my rental car and I just loved it so much that I decided to go to Taylor Hyundai to purchase my new car. Kimberly was very helpful and she knew I loved the Elantra and made sure that I drove one of the lot. She???s a great sales lady and overall a nice lady in general! Very great experience!
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