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Dallas Chrysler Dodge Jeep RAM

(1,597 reviews)

Reviews

(1,597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dallas Chrysler Dodge Jeep RAM from DealerRater.

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Concesionaria confiable y con trabajadores anteriores muy

Concesionaria confiable y con trabajadores anteriores muy atentos y serviciales, por eso acudo a esta empresa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola, gracias por compartir tu experiencia positiva. Si tienes alguna pregunta, no dudes en contactarnos.

Michael Q made my purchasing process quick and easy, he

Michael Q made my purchasing process quick and easy, he answered all questions and even check on the van a few days later. This is the fourth van Caring Transports has purchased from Michael Q. We will continue our relationship with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

my experience was good .

my experience was good .they didn?t take long to fix my car even though i had to go to auto zone to get parts but they put them on for me so that was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Yetter, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Very professional and polite.

Very professional and polite. Made sure all of my needs and concerns we were met. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Thank you to Ivan, management and the finance department

Thank you to Ivan, management and the finance department for the great customer service and for the help. We definitely recommend this dealership. Excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Overall i enjoyed the services provided.

Overall i enjoyed the services provided. My rep for repairs was very kind. He followed up and provided regular updates by text and phone calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Michelle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dallas Dodge Chrysler Jeep RAM. If you have any further questions, please don't hesitate to reach out!

El servicio del personal bien los costos son muy

El servicio del personal bien los costos son muy exagerados imposible de costear como q se cobra podr�a comprar otro veh�culo y pues la verdad no se puede

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Me gustaría saber más sobre su experiencia para poder ayudarle. No encuentro información sobre su visita según la reseña. Por favor, envíeme un correo electrónico a chogan@group1auto.com para asegurarme de que reciba una atención personalizada. Gracias, Chris Hogan Gerente General

Roberto Alarcon our service advisor, provided amazing

Roberto Alarcon our service advisor, provided amazing great deals for our jeep maintenance. Our future vehicle purchase will definitely be here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, reviews like this motivate us and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

The Parts Dept did not have the part I needed but told me

The Parts Dept did not have the part I needed but told me that Denton had the part. I drove to Denton and bought the part. Denton CDJR wanted to charge me triple what Dalas CDJR told me they would charge for install. So I drove back to Dallas CDJR to have part installed. Very pleased with the time and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Service okay , just took too long and in their website it

Service okay , just took too long and in their website it gave me another price, didn't like that it charge me $30 more once I got there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Armando Deleon,    We appreciate your feedback. We apologize your service took a little longer than normal. Our pricing on the website does not include shop supplies or taxes, so the total will not reflect those costs. Thank you for choosing Dallas Dodge to do your complete 40K mile service interval. Great job properly maintaining your vehicle.     Regards,  JD Kimbrough Service Manager - Dallas Dodge 214-319-1410 jkimbrough@group1auto.com

Consumer response

I was talking the price before taxes